To Perform a Network Reset:

Please follow the steps below to perform a Network Reset:

1. Unplug power to modem, router and weather console (unplug AC adapter and/or remove batteries).
2. Plug power back into the cable Modem and let it sync back up with the network.
3. Plug power back into the Router and let it sync up.
4. Plug AC adapter back into the console.
5. Proceed to step 6 if using a WS-2902C, WS-2902B, WS-2902A, WS-2902, WS-2000, WS-2002, WS-5000, WS-8482, WS-0262A, WS-50, WS-8478, WS-8480, WS-1000, WS-1001, WS-1002
6. Wait 5 minutes then click the corresponding link below and follow the setup instructions to connect your console to wifi

I Cannot Connect My WS-2902A, WS-2902B, WS-2902C To WiFi, Android.

I Cannot Connect My WS-2902A, WS-2902B, WS-2902C To WiFi, Apple Or IOS.

How Do I Connect The WS-8482 To WiFi And The Internet?

How Do I Connect The WS-2000/WS-5000 To WiFi And The Internet

How Do I Connect My The WS-50 To WiFi?

WS-0262A: Cannot Connect WS-0262A To WiFi And The Internet With Android Device.

How Do I Access The User Interface Panel, Falcon Series.

I Cannot Connect To My Wireless Router., WS-1000-WiFi, WS-1001-WiFi, WS-1002-WiFi

**NOTE** MAKE SURE YOU ARE USING THE AC POWER ADAPTER THAT CAME WITH YOUR CONSOLE. THE CONSOLE WILL NOT CONNECT TO WIFI WITHOUT THE POWER ADAPTER BEING USED.

In general, when following the regular maintenance schedule in the user manual a user can expect a 3 to 10 year life before fully replacing the sensor array. A weather station’s life expectancy is greatly impacted by it’s environment see examples below:

1. Coastal, Marsh or Wetland environments. Salt air, salt spray and acidification are the most difficult environments for weather stations to have a long life. The salt air, salt spray and acidification corrode bearings, sensor boards (temperature, humidity, etc.), mounting hardware and other moving parts. Expect a 1-3 year product life span in this type of environment. Ambient Weather's sensors boards are all conformal coated to prevent this corrosion. The nature of digital thermometer and hygrometer sensors relying on electrical resistance of metal changes allows the corrosion to occur more quickly
2. Long term high humidity environments. Prolonged exposure to high levels of humidity, whether salt, acidic or not, predisposes metal parts to fail prematurely. In a hot and dry environment weather stations are known to last 7-10 years.
3. Hurricanes and tropical storms can also reduce the life of a weather station.

Ambient Weather’s weather stations carry a one year warranty.

You can add or delete a device from the Devices panel:

To add a device, tap the + button next to Connect a New Device:

To delete a device, tap on the Ambient Weather icon to open the drop down menu, and select Delete this device.

To change the sensor names you will first need to know the firmware for the station. 

the guide below will help you determin the firmware version

How Do I Check My Firmware Versions?

1.7.6 and prior firmware versions

1.9.0 and above firmware versions. 

Yes, you can display your Ambient Weather dashboard in Metric units this is controlled through your account unit settings which can accessed through the link below.

https://ambientweather.net/account/units

Once on this page, you can then choose the units which you would like displayed.

Now, this will not affect a user which you share your public dashboard with.
All public dashboards are by default displayed in Imperial units.

If you have shared your dashboard with someone, they can change how they view the units from the map.

The control console for the WS-2000, WS-5000, and WS-4000 require a 5V AC power adapter in order to operate.  If this adapter falls below 5V output, the console may experience this "STARTING" loop, or the device may lose function all together.  Replacing this AC adapter will most likely resolve this issue.

If your device is within the 1 year manufacturers warranty, you can fill out the Warranty Request form found at the link below.
https://www.ambientweather.com/rma.html

If you cannot locate your order information, or you are aware your device is past the 1 year warranty period, the required replacement adapter can be found at the link below:

Ambient Weather Replacement AC Adapter