Ambient Weather Support

I Cannot Connect To My Wireless Router, WS-2000/WS-5000

The WS-2000 will not connect to a guest account.
The WS-2000 series connects to the 2.4 GHz band on your router. Make sure the 2.4 GHz band is operating and connected to the Internet.
If you own a Mesh Network or multiple repeaters, power off all of the secondary nodes, and leave the primary node (connected to the Internet) on.
Reboot the router.
Use the Hidden SSID feature to enter your SSID (whether it is hidden or not).
Be careful, the SSID and password are both case sensitive.
Perform a factory reset on the console.
Contact support@ambientweather.com for assistance and include your router type.
One option is to add the ObserverIP Module (see below).https://www.ambientweather.com/amobserverip.html

Created by Support

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