Frequently Asked Questions

Check to see if the WiFi icon  is on (#2 below):

If the WiFi icon is on:

1. Power down and up the console by removing AC power. If the problem persists,
2. Reboot your router.

If the WiFi icon is off:

1. Power down and up the console by removing AC power. If the problem persists,
2. Reboot your router. If the WiFi icon is still off, reconnect your console to your wireless router:

I Cannot Connect To My Wireless Router, WS-2000/WS-5000

There may be a firewall issue. To check, press the Set icon  on the display console.

Tap the down arrow button  to highlight Setup and Time Setup.

Press  to display the Time Settings Page.

Press the arrow button  to highlight the Time Server Update box.

Press  to update.

If you receive an error, this means that both inboard and outboard Port 80 commands are being blocked.

If you do not receive an error (Next Synchronization with time shown), this means only outboard Port 80 commands are being blocked.

If you own a dual band router, make sure the 2.4 GHz band is connected to to the Internet and no commands are getting blocked.