Ambient Weather Support

Connecting To Asus And Arris Routers

There have been significant reports of connection issues with Asus and Arris routers. Our Wi-Fi chip manufacturer resolved these issues with an updated SDK (many non-Ambient Weather devices share the same issue), which was implemented in WiFi Firmware Version 4.2.6.

If you are running Firmware Version 4.2.4 (or prior), there are two options:


Option 1 - Temporarily change the encryption on your router, until after you upgrade, and then set the encryption back to the nominal settings.

Open up a web browser (Internet Explorer, for example) and enter the IP address in your browser’s address bar and press Enter. The Login window will prompt for the router configuration username and password.

  • Select only 802.11 b/g/n mode. The other two options do not work at all for most Wi-Fi modules. We believe these routers have a general problem with 802.11n and 802.11b/g.
  • Make sure “AP isolation” is disabled.
  • Make sure no security option is selected.

To update the WiFi firmware, you must first download the awnet app for mobile devices a guide here can assist. After the firmware update, you can return your router to it’s normal settings.

Option 2 - Send the weather station to us, and we can upgrade the firmware for you. To get started, please visit: