Ambient Weather Support

The Rain Is Not Updating, WS-2000

Visually inspect the rain funnel. Is the funnel missing? To replace the funnel, please visit:https://www.ambientweather.com/amws2902funnel.html
Check the funnel for any debris. Clean the funnel.
Remove the funnel and check for any debris that may be affecting the tipping mechanism. Tip the mechanism back and forth. Does the rain update on the console? Check for any bugs or dirt. Clean with a damp, soft cloth.
If the problem persists, we have a one year warranty. Please visit www.AmbientWeather.com/rma.html
If out of warranty, the sensor array can be replaced here: https://www.ambientweather.com/amws2902array.html

Created by Support

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