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Frequently Asked Questions

The SD Card Fell Into The Slot. How Do I Retrieve The SD Card?

To retrieve the SD Card:

1. Remove the AC power cord
2. Remove three of the four screws on the back.
 
3. Gently pry the front and back plastic apart using a thin flat head screw driver or any this blade tool  (be very careful).  The gap only needs to be 3/8″ – 1/4″.
4. Tilt the console back and forth or upside down until the micro SD card falls out
Note: The SD Card is very small and easy to lose when it falls out. Perform over a surface and not the ground.
5. Click the plastic back together, you’ll see the clips on the outer edge.
6. Reinstall the three screws
7. Plug in the AC adapter.
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