Frequently Asked Questions

The SD Card Fell Into The Slot. How Do I Retrieve The SD Card?

To retrieve the SD Card:

1. Remove the AC power cord

2. Remove three of the four screws on the back.

3. Gently pry the front and back plastic apart using a thin flat head screw driver or any this blade tool (be very careful). The gap only needs to be 3/8″ – 1/4″.

4. Tilt the console back and forth or upside down until the micro SD card falls out
Note: The SD Card is very small and easy to lose when it falls out. Perform over a surface and not the ground.

5. Click the plastic back together, you’ll see the clips on the outer edge.

6. Reinstall the three screws

7. Plug in the AC adapter.

Created by Support

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