Frequently Asked Questions

If the lightning sensor has a weak signal, please check the following:

1. Make sure both the console firmware: How Do I Update The WiFi Firmware, WS-2000 And WS-5000?  are up to date.
2. Make sure all the dip switches in the Lightning sensor are in the down position. Power down and up the sensor after changing the dip switch positions for changes to take effect.
3. Power down the WS-2000 console then power it back up.
4. Re-register the Lightning sensor through the Sensor ID screen.
5. Ensure that the sensor is within 300 ft line of sight with your indoor console.
6. We recommend the WH31-SRS as an enclosure for the lightning detector. https://ambientweather.com/wh31-srs-solar-radiation-shield