Frequently Asked Questions

1. Look for the WiFi icon  in the time field of the weather station console. Make sure this WiFi icon is on. If it is on, you already connected to WiFi.
2. If you own a Mesh Network (examples,  Orbi, eero or Google), temporarily turn off all of the secondary nodes, leaving only the primary node (the node connected to the Internet) powered up.If you use a Virtual Private Network (VPN), temporarily turn this off.
3. Select your APP PERMISSIONS on your Android Device and make sure Location is turned On for the AmbientTool app:
4. The Android phone may not connect to the Ambient Wireless SSID if it cannot resolve the DNS address client3.google.com, and will instead try to use the LTE network.To avoid this,  temporarily disable Switch to mobile data on your  on your device under Settings -> Connections -> WiFi -> Advanced -> Switch to mobile data. You can re-enable this after you are finished.or:
5. Swipe down from the top of the screen, select Settings, press Data usage and then flick the Mobile data switch from On to Off – this will completely turn off your mobile data connection.  You can re-enable this after you are finished.
6. If the WiFi icon is off, press and Hold the RAIN and ALARM buttons at the same time for 5 seconds, and the WiFi icon will begin to flash.
7. If you have not done so already, download the AmbientTool console configuration application for your Android or Apple mobile device:App Store: https://itunes.apple.com/us/app/ambienttool/id1166897468
   
   Google Play Store: https://play.google.com/store/apps/details?id=com.dtston.ambienttool
8. Launch the AmbientTool app on your mobile device or tablet, and make sure your phone is connected to your router. If you own a dual band router, make sure the phone is temporarily connected to the 2.4 GHz band on your router.
9. The AmbientTool includes a wizard. This wizard is also shown Step by Step in the User Manual.
10. Select Add Device to add a device.
11. Enter your WiFi password. If configured properly, the WiFi icon will now be on.

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