Ambient Weather Support

I Have A Brand New Unit. The Sensor Array Will Not Communicate With The Console, Osprey Series.

It is possible the sensor array was not powered up properly. Please reset the sensor array:

  1. Cover the solar collector to shut of the solar energy source.
  2. Remove the batteries.
  3. Press the reset button for a full minute. There should be no LED flashing
  4.  Reinsert the batteries. Make sure they are fresh alkaline or lithium Energizer non-rechargeable batteries.
  5. Uncover the solar collector.
  6. LED should flash once per 14 seconds. If it is not flashing, the sensor array must be replaced.
  7. Power down and up the console to resync
  8. If the outdoor temperature and humidity are still showing dashes (–) after several minutes, the sensor array must be replaced.
  9. We have a one year warranty. To replace the sensor array, please visit:

Also, review this basic guide on wireless communication and range:

Wireless Signal Is Intermittent Or Not Working