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Frequently Asked Questions

When It Gets Cold Out, My Weather Station Stops Communicating

  1. Make sure you are using the prescribed Energizer Ultimate batteries. They have a wide temperature range of -40 degF to 140 degF. Replace the batteries. Do not use rechargeable batteries. Do not use alkaline batteries in cold climates.
  2. The sensor array may be having an issue. We a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html
  3. If out of warranty, the array can be purchased here:
    https://www.ambientweather.com/amws2902array.html
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