Frequently Asked Questions

Temperature reads too high (or inaccurate) when placed in the sun or close to a radiant heat source, like a house, building or structure.

1. Place the sensor inside next to the indoor console sensor. Wait about 1 hour for stabilization. The sensors should agree within the accuracy specifications. Most RTD (resistive thermal device) sensors are accurate within +/- 2 degF. Thus, the sensors should agree within 4 degF.
2. Mercury or red spirit thermometers are very accurate. Inside your house, place a red spirit thermometer next to the digital thermometer. The thermometers should agree within 2 degF.
3. If the sensor is separate, place the sensor in a shaded area on the north side of the structure to avoid direct and radiant heat.
4. Temperature sensors that do not have radiation shields will absorb solar energy and read higher than the ambient temperature. To prevent this problem, purchase a solar radiation shield from Ambient Weather.
5. We have a one year warranty and a 30 day return policy. For details, please visit: www.AmbientWeather.com/rma.html
6. While at the website, enter the part number of the transmitter in the Search by Keyword to locate the product.