Ambient Weather Support

Clock Never Synchronizes To The Atomic Clock, Is Off By Increments Of An Hour, Or Does Not Adjust To Daylight Savings Time (DST)

If your clock never synchronizes to the atomic time, there can be several reasons:

  1. Be patient. It can take up to a week to adjust to the atomic clock. The Radio Controlled Clock (RCC) is a shortwave signal originating near Fort Collins, Colorado, and travels thousands of miles by bouncing off the ionosphere. The signal is better at night due to solar interference during the daytime. The farther you are from Colorado, the weaker the signal. Urban environments can also effect the signal strength.
  2. Test and replace the battery in the clock, if required. Low batteries are often the cause for weak reception.
  3. Relocate the clock. It is possible the clock is in an area with a lot of wireless interference.   Locate the console at night near a window or outer wall, and away from other radiating sources, like wireless routers or TVs. This will insure the best reception possible.
  4.  If your clock did not change with Daylight Savings Time (DST), make sure the DST switch on the back of the clock is set to ON.
  5. If your clock is off by increments of an hour, the Time Zone (TZ) is set incorrectly. Check the Time Zone switch on the back of the clock.
  6. If the problem persists, we have a one year warranty. Please visit: www.AmbientWeather.com/rma.html