Frequently Asked Questions

If the Radio Controlled Clock does not set on your clock or weather station:

• Make sure Daylight Savings Time (DST) is set properly. All states except Hawaii and Arizona observe Daylight Savings Time. If you observe DST, make sure this setting is turned ON. The default is OFF (except for the RC-8427)
• Be patient. Wait at least one week. The RCC is a shortwave signal originating near Fort Collins, Colorado, and travels thousands of miles by bouncing off the ionosphere. The signal is better at night due to solar interference during the daytime. The farther you are from Colorado, the weaker the signal. Urban environments can also effect the signal strength.
• Locate the console or clock at night near a window or outer wall, and away from other radiating sources, like wireless routers or TVs. This will insure the best reception possible.
• Test and replace the batteries in the console, if required. Low batteries are often the cause for weak reception.
• Check your Time Zone Setting. Make sure your time zone is set properly in the display console settings. All times zones in the USA are negative. It is very common for the customer to enter 6 instead of -6 for example.Here is a list of Time Zones:
  

  Hours from GMT	Time Zone	Cities
  -12	IDLW: International Date Line West	—
  -11	NT: Nome	Nome, AK
  -10	AHST: Alaska-Hawaii Standard CAT: Central Alaska HST: Hawaii Standard	Honolulu, HI
  -9	YST:  Yukon Standard	Yukon Territory
  -8	PST: Pacific Standard	Los Angeles, CA, USA
  -7	MST: Mountain Standard	Denver, CO, USA
  -6	CST: Central Standard	Chicago, IL, USA
  -5	EST: Eastern Standard	New York, NY, USA
  -4	AST: Atlantic Standard	Caracas
  -3	—	São Paulo, Brazil
  -2	AT: Azores	Azores, Cape Verde Islands
  -1	WAT: West Africa	—
  0	GMT: Greenwich Mean WET: Western European	London, England
  1	CET: Central European	Paris, France
  2	EET: Eastern European	Athens, Greece
  3	BT: Baghdad	Moscow, Russia
  4	—	Abu Dhabi, UAE
  5	—	Tashkent
  6	—	Astana
  7	—	Bangkok
  8	CCT: China Coast	Bejing
  9	JST: Japan Standard	Tokyo
  10	GST: Guam Standard	Sydney
  11	—	Magadan
  12	IDLE: International Date Line East NZST: New Zealand Standard	Wellington, New Zealand