Ambient Weather Support

Console Does Not Power Up, Observer Series

If your screen does not power up, or the console is blank, press any of the keys on the display. If it does not display:

The issue may be with the AC adapter. Measure the output voltage of the AC adapter, and it should be about 5 Volts.

If the AC adapter is not registering a voltage, we have a one year warranty here: www.AmbientWeather.com/rma.html

If out of warranty. the AC adapter is available here for purchase:  https://www.ambientweather.com/amws1000acadapter.html

If the voltage is fine, the console needs replacing, we have a one year warranty here: www.AmbientWeather.com/rma.html

If out of warranty, the console is available here for purchase:

WS-1000-WiFi, WS-1001-WiFi, WS-1002-WiFi: https://www.ambientweather.com/amws1001wificonsole.html

WS-1200, WS-1201, WS-1200-IP, WS-1201-IP: https://www.ambientweather.com/amws1200console.html