Frequently Asked Questions

Downloads:
Please save the IP Camera Tool to your computer. You can find the camera’s IP address automatically when you plug the camera into your router.

AmbientCamHD IP Camera Search Tool for PC

AmbientCamHD IP Camera Search Tool for Mac

CD Contents:

AmbientCamHD3 Quick Start Guide

AmbientCamHD3 Quick Installation Guide

AmbientCamHD3 User Manual

AmbientCamHD3 Camera Search Tool

Patches:
There are no patches at this time.

Plugins:
Plugins are included in the camera’s operating firmware. However, if the plugin can not be loaded, they can be downloaded and installed here:

Windows Plugins

Apple Plugins

Important Note:
To improve security, your password must be 6 to 12 characters, and include a combination of letters, numbers or symbols.
The following symbols are supported: ~!@#%^*()_+{}:”!<>?`-;’\,./

• Examples of Acceptable Passwords: Password1 (6 to 12 characters, and includes a combination of numbers and letters) Password! (6 to 12 characters, and includes a combination of letters and symbols) Pass1! (6 to 12 characters, and includes a combination of letters and symbols)
  
  
• Examples of Unacceptable Passwords: Pass (too short, less than 6 characters) Password (does not include combination of letters and numbers or symbols). Passwordpassword (too long, over 12 characters).