Frequently Asked Questions

I Get A Login Error When I Enter My Username And Password.

If you receive an error when you attempt to login to your camera, you will need to restore your camera to factory default.

  1. Connect the camera to the router via Ethernet cable.
  2. Press the reset button for 60 seconds to restore the camera to factory default.
  3. Follow the camera quick start guide to program the camera settings again.
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