Frequently Asked Questions

There are four basic issues that will limit the wireless range of the weather station:

1. Is the weather station console near other electronic devices? If so, move the weather station console to a new location.
2. Are you using the prescribed lithium batteries in the sensor array? Alkaline and other battery chemistry will only operate to + 10 degF. Lithium Energizer Ultimate Batteries operate to -40 degF.
3. How far is the sensor array from the console? The line of sight RF range is 300′, 100′ under most conditions. Reference the More Help Guide below for a discussion on line of sight, and the effect of walls or barriers.
4. Is the wireless signal transmitting through metal or thick walled concrete? How many walls or obstructions is it transmitting through? Metal or thick wall concrete can block a wireless signal.

If you continue to have issue, please read the More Help Guide below:

• Check the transmission LED (#6) on the bottom of the sensor array. It will flash about once every 12 seconds. If the LED is no longer flashing after replacing the batteries:
• Press the reset button (#7) on the bottom of the sensor array. The LED will light up and then flash once every 12 seconds.

• Next, press the WI-FI / SENSOR button (#14) on the back of the console to re-scan for the sensor, and the console’s status LED will flash blue during the sensor(s) searching mode

• If the problem persists, remove the sensor array from the weather station mount and place about 10 feet from the console and repeat this reset procedure.
• If the problem persists, the sensor array will need replacing. We have a one year warranty.
  To replace under warranty, please visit:  www.AmbientWeather.com/rma.html
  For out of warranty replacement, please visit:  https://www.ambientweather.com/amws8478array.html