Frequently Asked Questions

Console is flashing "STARTING", beeping, and repeating - WS-2000 and WS-5000

 

The control console for the WS-2000, WS-5000, and WS-4000 require a 5V AC power adapter in order to operate.  If this adapter falls below 5V output, the console may experience this "STARTING" loop, or the device may lose function all together.  Replacing this AC adapter will most likely resolve this issue.

 

If your device is within the 1 year manufacturers warranty, you can fill out the Warranty Request form found at the link below.
https://www.ambientweather.com/rma.html

 

If you cannot locate your order information, or you are aware your device is past the 1 year warranty period, the required replacement adapter can be found at the link below:

Ambient Weather Replacement AC Adapter

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