AmbientTool Upgrade Program
On January 31st, 2023, the AmbientTool App will be discontinued.
The AmbientTool app allows you to connect your Ambient Weather WS-2902 Weather Station Console, sold from December 2016 - May 2018, to your Wi-Fi router and the internet.
If your WS-2902 Console disconnects from Wi-Fi for any reason and needs to be reconnected after the app discontinuation date, you will no longer be able to reconnect your console to the Ambient Weather Network (AWN).
To maintain a connection to AWN, you will need to upgrade to the Ambient Weather WS-2902D Console. Ambient Weather is offering a discount for those affected by this app discontinuation. You will be eligible for a $35 console rebate for a limited time.
For details on the app discontinuation and claiming your upgrade program rebate, please see below.
Who is affected?
Anyone who owns a WS-2902 Station Console. This does NOT include WS-2902A, WS-2902B, or WS-2902C Weather Station Consoles. These consoles utilize the Awnet App for the setup process. Moving forward, the WS-2902D will no longer require an app for internet connectivity, allowing users to connect using an internet browser.
What will happen if I don't update my console?
If you own one of the affected consoles, it will continue to work until you have to update any Wi-Fi settings; this may include a firmware update or if your console requires a reset. Once the AmbientTool App is sunset and you need to perform one of the above activities, your console will still showcase your weather station readings. However, the console will stop reporting your personal weather station dashboard to AWN, including data collection and tracking.
Can I keep both consoles?
Yes! Many customers keep their WS-2902 Console to use in their office, bedroom, living room, or den. Our weather stations can support an unlimited number of consoles. Only one console is required to report to the Ambient Weather Network.
If you want to keep your WS-2902 Console and purchase a WS-2902D Console to stay connected to AWN, please use this link to purchase
You do not need to follow the instructions below if you don't want to return your original console.
How do I update my console and claim my rebate credit?
Step 1: Purchase a WS-2902D Wireless Console for the AmbientTool Upgrade Program and save your order #.
***IMPORTANT***
Do not purchase a WS-2902D Console that does not explicitly say AmbientTool Upgrade Program, or you will not receive the return label needed to process the rebate.
Step 2: Request an AmbientTool App Sunset Credit using our RMA Form. To start the RMA process, you will need the order # from your purchase of the WS-2902D Console in Step 1.
After entering your order #, select your return type as "AmbientTool/ WS-2902D-C-AMBIENTTOOL Upgrade" in the drop-down menu.
Click here to start the RMA form and save your RMA # once you complete the form. You will need the RMA # for Step 3.
Step 3: Once your WS-2902D console arrives, you will find a return label in the box. Please include your RMA # on the label or in the box with the console. Return your original WS-2902 console to:
Ambient, LLC
6845 W. Frye Road
Chandler, AZ 85226
If the package arrives without the RMA#, it will likely be refused.
Step 4: Once the return arrives, our Return Department will refund $35 on the WS-2902D-C-AMBIENTTOOL order. Please note the RETURN MUST ARRIVE WITHIN 30 DAYS FROM THE DATE OF PURCHASE.