Q. What is this coil spring that came with my rain gauge?

It is a stainless steel filter which is included in the package. It’s aimed to stop leaves or bird droppings to avoid the obstruction of the cone hole.

The installation is simple: press the filter until the hook is inside the outlet hole and self -locked. The spring tension will keep the filter sit tight on the funnel.

Preventive Maintenance and Reset of the Outdoor Sensor Array. (Printed Part: WH65B)

To ensure that the outdoor weather station array stays in proper working condition please follow the steps below:

1.Replace the batteries. We recommend fresh Lithium Energizer and here is why:Why Are Lithium Ultimate Batteries Recommended And Not Alkaline Or Rechargeable Batteries?

2. Make certain the rain gauge is level. If not perfectly level, the tipping mechanism will not work properly and under report rain.

3. Visually inspect the rain funnel. Is the funnel missing? To replace the funnel, please visit: https://www.ambientweather.com/amws2902funnel.html

4. Check the funnel for any debris. Clean the funnel.

5. Remove the funnel and check for any debris that may be affecting the tipping mechanism. Tip the mechanism back and forth. Does the rain update on the console? Check for any bugs or dirt. Clean with a damp, soft cloth.

6. In heavy downpours or sideways wind, the rain droplets can “bounce” out of the rain gauge. Use Teflon spray: https://www.amazon.com/DuPont-Silicone-Lubricant-Aerosol-14-Ounce/dp/B00D3ZKVAS to prevent accumulation of the droplets on the walls of the rain gauge.

How to Reset the Outdoor Sensor Array:

1. Cover the solar collector to shut of the solar energy source.
2. Remove the batteries.
3. Let sit for up to 24 hours to drain the solar capacitor.
4. Reinsert fresh batteries.
5. Press the reset button (#10, below) for a full minute with a pointed object, such as a pen tip:

6. Uncover the solar collector.

7. LED(#11) should flash once per 16 seconds. If it is not flashing, the sensor array must be replaced.

8. Power down and up the console to resync(Remove batteries and AC Adapter then reinsert)

9. May take a few minutes for the outside array information to display on the console

*If the weather station array is not communicating properly with the indoor console AFTER performing ALL of the steps above then the outdoor sensor array OR individual sensor/sensors will need to be replaced.

**Why Preventive/Routine Maintenance needs to be done:

To update the firmware on your display tablet:

• Download the latest bin file (below) to your your computer. Make a note of where you saved this file:

Ambient Weather WS-2000 and WS-5000 Firmware Download Center

• Copy the factory.bin (ensure filename is just factory.bin) to your MicroSD Card (the SD card must be empty).
• Power down your display console by removing AC power.
• Insert the SD Card into the display console.
• Power up the display console.
• The console will verify the firmware was updated.
• Power down the console after complete. Remove the SD Card when the console is powered down.

To update the WiFi firmware, you must first download the awnet app for mobile devices from the Apple Store or Google Play Store:

Android Devices:  https://play.google.com/store/apps/details?id=com.dtston.ambienttoolplus

iOS Devices:  https://itunes.apple.com/us/app/awnet/id1341994564

WiFi Firmware version history: https://ambientweather.com/faqs/question/view/id/1444/

To update the WiFi firmware on the WS-2000/WS-5000 console , launch awnet   from your mobile device.

From the Device Info panel, tap on your device (in the example below, three devices are connected to the WiFi network):

On the bottom right is the current WiFi firmware version of your console. If there is an upgrade available, tap on the upgrade link:

The MAC address is found on the weather station console’s Weather Server panel:

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/1113

Product Page
https://www.ambientweather.com/amws2000.html

To connect to Wi-Fi and the Internet, select the Settings icon and then the down arrow  until the Wi-Fi Scan Setup field is highlighted.  Select the plus button  to perform a Wi-Fi scan.

Scroll down to select your Wi-Fi network (2.4 GHz) and press the Enter key and enter the Wi-Fi password.

Press up or down , left or right to scroll to the character, and press to select the enter  character. Press OK when complete. Press  to return  to the WiFi Network setup page. Leave the password blank if the WiFi network is not encrypted.

The Wi-Fi signal strength icon is displayed on the home page. If wireless connectivity is successful, the Wi-Fi icon on the top left-hand side of the display tablet.

Reset to Factory Default. Clears all stored memory, calibrations and other variables to factory default.

To restore your display console to factory default, press the Tool icon four times to display the Factory Page.

Press   to select Reset to Factory Default. Press or key to popup the Message Box ”Are you sure you want to reset to factory default?” Press   to select Yes. Press the  key to confirm the selection.

How do I re-register the indoor/outdoor sensors on my console

1. Navigate to the consoles Factory screen. Press the ‘set’ key 4 times

2.Navigate to Re-register Transmitter for either Indoor or Outdoor sensors

If your outdoor sensors are not picked up in the next 2-3 minutes, bring the sensors indoors within 10-25' of the console, check the battery compartment for corrosion, check the battery voltages using a digital battery tester and try Steps 1 and 2 again

WS-2000 Re-register Transmitter Outdoor

WS-5000 Re-register Transmitter Outdoor

To view archived data from the WS-2000 and WS-5000 display consoles, select History button twice from the main console screen. 

History_YYYYDD.csv: The history data file as shown in Figure 59.

YYYYDD.csv: The remaining data during the download. For example, if it takes three minutes to download, it the last three minutes of data.

The format of the data is csv (comma separated value) and can be opened in a spreadsheet program such as Microsoft Excel for advanced data analysis, with the following headers:

The SD Card must be inserted into the console and remain inserted to record channel 1-8 sensor data.  Whenever there is a new data set recorded, it will be added to this file." to "The SD Card must be inserted into the console and remain inserted to record channel 1-8 sensor data (WH31,WH31B, WH31E, WH31P, WH31PF, WH31L, WH31SM, WH31L, PM25, PM25IN and AQIN).  Whenever there is a new data set recorded, it will be added to this file.

The sensor data is not saved to on-board flash due to memory constraints; it is only saved to the SD card.

YYYYCH1A.csv is the channel sensor data and is only generated when the SD Card is inserted into the tablet.

To view the Sensors ID panel on the display console, select the  button to open the  Set Up page.

Then using the or buttons, highlight the  More | Setup option towards the bottom right corner of the screen. You can then use the button to select this option.

From this page you can use the or buttons to highlight the Sensors ID | Setup option towards the top right corner of the screen.  You can then use the button to select this option.

Ambient Weather stations are not designed to connect and send data over an open-air Internet connection such as cellular or satellite-based Internet. Even though the station may connect we cannot guarantee that it will send data consistently. This is due to a concept called Time to Live or TTL which states that our website is expecting data to arrive at a specific interval. The way data packets are handled by these type of connections does not allow the data to arrive when our website is expecting it. Therefore, the data is rejected as being invalid for not arriving at the correct time and you may see no data transmitting or inconsistent data transmission.

Ambient Weather stations are not designed to connect and send data over an open-air Internet connection such as cellular or satellite-based Internet. Even though the station may connect we cannot guarantee that it will send data consistently. This is due to a concept called Time to Live or TTL which states that our website is expecting data to arrive at a specific interval. The way data packets are handled by these type of connections does not allow the data to arrive when our website is expecting it. Therefore, the data is rejected as being invalid for not arriving at the correct time and you may see no data transmitting or inconsistent data transmission.

To change the sensor names you will first need to know the firmware for the station. 

the guide below will help you determin the firmware version

How Do I Check My Firmware Versions?

1.7.6 and prior firmware versions

1.9.0 and above firmware versions. 

Yes, you can display your Ambient Weather dashboard in Metric units this is controlled through your account unit settings which can accessed through the link below.

https://ambientweather.net/account/units

Once on this page, you can then choose the units which you would like displayed.

Now, this will not affect a user which you share your public dashboard with.
All public dashboards are by default displayed in Imperial units.

If you have shared your dashboard with someone, they can change how they view the units from the map.

The control console for the WS-2000, WS-5000, and WS-4000 require a 5V AC power adapter in order to operate.  If this adapter falls below 5V output, the console may experience this "STARTING" loop, or the device may lose function all together.  Replacing this AC adapter will most likely resolve this issue.

If your device is within the 1 year manufacturers warranty, you can fill out the Warranty Request form found at the link below.
https://www.ambientweather.com/rma.html

If you cannot locate your order information, or you are aware your device is past the 1 year warranty period, the required replacement adapter can be found at the link below:

Ambient Weather Replacement AC Adapter

When replacing an old outdoor array with a new unit, it may need to be reconnected to the existing console. This can be accomplished in a few ways, depending on the model of weather station.

WS-2902/WS-1900

Press and hold the LIGHT /SNOOZE button for 5 seconds, and the console will re-register the wireless sensor.

WS-1965

While on the home screen of the display, press TEMP+ button for 5 seconds, and the console will re-register the outdoor sensor array.

WS-2000/WS-4000/WS-5000

Enter the SETUP page by selecting the gear icon button on the far right of the console.

Using the UP or DOWN arrows, navigate to the MORE "SETUP" option towards the bottom right of the screen.  Use the PLUS magnifier button on the far left to select this option.

Using the UP or DOWN arrows, navigate to the SENSORS ID "SETUP" option towards the top right of the screen.  Use the PLUS magnifier button to select this option.

Using the UP or DOWN arrows, navigate to the SENSORS ID box next to the sensor you wish to connect. (There is full list of Sensor ID abbreviations HERE)

Use the PLUS magnifier button to select this option. This will open a yellow pop-up on the screen.

Use the down arrow to select the REGISTER option. Use the PLUS magnifier button to have the console search for an available sensor. (If you know your devices hexidecimal code, you may enter it here as well)

Using the BACK arrow on the far right of the console will take you back to the home screen.

The Standard Tier comes with every free AWN account and includes the following:

• MAP LAYERS: Radar, Temperature, Wind, and Lightning Layers
• NOTIFICATIONS: E-mail & Push Alerts
• HOURLY FORECAST: 3-Days
• DATA HISTORY: 1-Year
• BASIC GRAPHING: Preset charts measuring individual parameters per - single station with customizable timeframes

The Premium Tier is a paid upgrade and includes everything in the Standard Tier plus the following:

• MAP LAYERS: Air Quality, Snow Depth, Fires, Tropical Cyclones, and Water Map in addition to Standard Layers
• NOTIFICATIONS: Configurable SMS Alerts (10 Per Day), in addition to Push & E-mail Alerts
• HOURLY FORECAST: 10-Days
• DATA HISTORY: 3-Years
• BONUS TILES: Growing Degree Days, Heating Degree Days, and Cooling Degree Days
• ADVANCED GRAPHING: Multi Station & Multi Parameter Graphing, Enhanced Graph Controls & Customization, Increased Organization, and Increased Export & Data handling Capabilities