Return / Exchange / Warranty Merchandise Authorization (RMA) Request

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For the quickest warranty resolution, please call our Support staff at 480-346-3380 M-F 8A-3P AZ time. If the item is deemed defective, the replacement will be processed while you're on your phone.

If you wish to return or exchange a product, please complete this form in its entirety. Please visit our Return and Exchange Policy.


Shipping Info

If approved, your RMA number must be clearly marked on the outside of the shipping container in bold letters.



If you can not complete this form, please send all information indicated to: [email protected]

*Return: 30 Day Return for credit
Exchange: 30 Day Exchange for identical product.
1-year Warranty: Valid for Ambient Weather Products Only
Contact the manufaturer for warranty replacement

**Ambient Weather Technical Support is available during standard business hours.
Please call toll free 877-413-8800 for assistance.