Frequently Asked Questions

1. Remove the batteries and replace with non-rechargeable Energizer Lithium batteries. We have a discussion here:My Rechargeable Batteries No Longer Work. Which Batteries Are Recommended For My Weather Station?
   
2. Clean any corrosion around and on the battery terminals.
3. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html
   
4. If out of warranty, a replacement array can be purchased here: https://www.ambientweather.com/amws5300array.html

1. If you own a display console, if the display is on rain rate, and it has not updated in the last 10 minutes, the rain will read 0.00 in. Change the display to read daily, weekly, monthly or yearly rain by pressing the rain key. Does the rain stay at 0.00?
2. Check the funnel for any debris. Clean the funnel.
3. Remove the funnel and check for any debris that may be affecting the tipping mechanism. Tip the mechanism back and forth. Does the rain update on the console? Check for any bugs or dirt. Clean with a damp, soft cloth.
   
4. If the problem persists, we have a one year warranty. Please visit www.AmbientWeather.com/rma.html
5. If out of warranty, the sensor array can be replaced here:  https://www.ambientweather.com/amws5300array.html

If the wind speed reads 0.0 even when the cups are spinning, the sensor array will need replacing.

We have a one year warranty. For details, please visit:

www.AmbientWeather.com/rma.html

For out of warranty replacement, visit:

https://www.ambientweather.com/amws5300array.html

The sensor array also works with the Model WS-2080.

If the wind and rain is not reporting to the display console, but temperature and humidity are. there is an issue with the sensor array and must be replaced.

We have a one year warranty. To replace under warranty, please visit:

www.AmbientWeather.com/rma.html

For out of warranty replacements, visit:

https://www.ambientweather.com/amws5300array.html

1. Replace the batteries. We recommend the following batteries:
   My Rechargeable Batteries No Longer Work. Which Batteries Are Recommended For My Weather Station?
2. Clean any corrosion around and on the battery terminals.
3. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html
   
4. If out of warranty, a replacement array can be purchased here:
   https://www.ambientweather.com/amws5300array.html

If the console is missing segments:

1. Replace the batteries.
2. If the problem persists, the console may need replacing.
3. We have a one year warranty. To replace in warranty, visit:
   www.AmbientWeather.com
4. If out of warranty, a replacement console is available here:
   https://www.ambientweather.com/amws5300c.html

If the sensor array is no longer blinking or flashing, the array must be replaced.

We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html

Otherwise, the sensor array can be replaced here:  https://www.ambientweather.com/amws5300array.html

If the temperature sensor is well without the accuracy range, the sensor array must be replaced.

We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html

Out of warranty replacement sensor array is available here: https://www.ambientweather.com/amws5300array.html

1. Replace the batteries. We recommend the following batteries:
   My Rechargeable Batteries No Longer Work. Which Batteries Are Recommended For My Weather Station?
2. Clean any corrosion around and on the battery terminals.
3. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html
   
4. If out of warranty, a replacement array can be purchased here: https://www.ambientweather.com/amws5300array.html

Update – this model was discontinued and replacement parts are no longer available.

The WS-5300 weather station series back light is temporary and will not stay on permanently. This is because it would drain the batteries too quickly.