Frequently Asked Questions

Simply moving your display console (or receiver) to a different location may easily fix the communication issue.

We recommend the following best practices for trouble free wireless communication.

1. Fresh Batteries. If applicable, make sure there are fresh batteries in both the console and remote. Remember to power up the console last when changing batteries. Do not use rechargeable batteries. They have a lower voltage and lower range than non-rechargeable batteries.
2. Electro-Magnetic Interference (EMI). Keep the console several feet away from computers, TVs and electronic cables.
3. Radio Frequency Interference (RFI). If you have other 433/915 MHz devices and communication is intermittent, try turning off these other devices for troubleshooting purposes. You may need to relocate the transmitters or receivers to avoid intermittent communication.
4. Cold Weather. If the temperature is below < 10 degF, use e2 energizer batteries (Lithium), available in most stores batteries are sold (blue in color). Alkaline and NMH (nickel metal hydride) batteries do not operate below 10 degF.
5. Sensor orientation.  To insure proper communication, mount the remote sensor on a vertical surface, such as a wall.  Do not lay the sensor flat if this is a small remote sensor.
6. Line of Sight Rating. This device is rated at 300 feet line of sight (no interference, barriers or walls) but typically you will get 100 feet maximum under most real-world installations, which include passing through barriers or walls.
7. Metal Barriers. Radio frequency will not pass through metal barriers such as aluminum siding. If you have metal siding, align the remote and console through a window to get a clear line of sight.
8. Defective Sensor. It is possible the remote sensor is defective. If you have not done so already, to replace under one year warranty, please visit AmbientWeather.com/rma.html

The following is a table of reception loss vs. the transmission medium. Each “wall” or obstruction decreases the transmission range by the factor shown below.

Your weather station may only display some of the following increments of rain. Please refer to your User Manual for details. Here are how increments of rain are defined:

• Rain Rate is defined as the rainfall in the last 10 minutes, multiplied by 6  (10 minutes x 6 = 1 hour). This is also referred to as instantaneous rain per hour.
• Hourly Rain is defined as the rainfall in the last hour.
• Rain event is defined as continuous rain, and resets to zero if accumulated rainfall is less than 1 mm (0.039 in) in a 24 hour period.  Some weather stations may calculate this slightly differently and the customer should reference the User Manual.
• Daily Rain is defined as the rainfall since midnight (00:00).
• 24 Hour Rain is defined as the rainfall in the last 24 hours. For example, if it is currently 5:00 pm, 24 hour rain would be the amount of rain that has fallen since 5:00 pm yesterday.
• Weekly Rain is defined as the calendar week total, and resets on Sunday morning at midnight (Sunday thru Saturday).
• Monthly Rain is defined as the calendar month total, and resets on the first day of the Month.
• Yearly Rain is defined as the calendar year total, and resets on the first day of the Year. The WS-1000 series weather stations allow you to change the month rain is reset to 0.00 (referred to as Rainfall Season).
• Total Rain is defined as the running total since station was powered up.

1. If the display is showing rain rate, change to daily rain to track the rain accumulation better.
2. Make certain the rain gauge is level. If not perfectly level, the tipping mechanism will not work properly and under report rain.
3. Make certain there are no obstructions in the funnel and tipping mechanism.
4. In heavy downpours or sideways wind, the rain droplets can “bounce” out of the rain gauge. Use Teflon spray:https://www.amazon.com/DuPont-Silicone-Lubricant-Aerosol-14-Ounce/dp/B00D3ZKVASto prevent accumulation of the droplets on the walls of the rain gauge.

If you receive the message:

There’s no real-time data yet. Give us a sec…

Waiting for data to load…

and the AmbientWeather.net never updates, it usually means you incorrectly entered the MAC address on AmbientWeather.net.

You can locate the MAC address on your device using this guide:  How Do I Find My MAC Address?

Check the MAC address on your device vs. the MAC address you entered on AmbientWeather.net to make sure there is not a typo.

Also, you must own an Ambient Weather weather station or appliance to work with AmbientWeather.net.

Lithium ultimate batteries are recommended based on these operating principles.

• Lasts 5 times longer than any alkaline battery
• Higher energy density than NiMh and NiCd batteries
• Longer run time than NiMh or NiCd batteries
• Cost less than NiMH rechargeable batteries Low self-discharge rate (about 10% per month)
• Lightweight Use for high-drain devices
• Operates between -40 deg. F and 140 deg F

AA lithium batteries on Ambient Weather

Alkaline batteries operate around above 10 deg F. Rechargable batteries often have a limited life and mean constant replacing, as well as a narrow temperature range.

Most weather stations use self-emptying rain gauges, which do not count snow and will not operate when frozen.

It requires the snow melt before the precipitation is “counted”.

Rainfall spikes, or over reporting is generally caused by pole vibration.

Pole vibration can occur when it is very windy, or a bird lands on the weather station.

Hail can also cause the rain gauge mechanism to vibrate.

Make certain the pole is not vibrating during windy conditions, causing false readings.

If you were working on the weather station, the vibration may also result in rainfall spikes.

Debris and snow melt can also cause a delayed reporting of rain.

The WH31, WH31B and WH31E are 8-channel thermo-hygrometers that support a variety of Ambient Weather Stations

The WH31 and WH31E include a radio controlled clock (RCC). The WH31B does not.

The WH31 and WH31E are only required for the WS-3000 Series, which includes a Radio Controlled Clock.

Our Internet Connected weather stations receive the time from the Internet Time Server (NIST.gov).

Temperature can read too low (or inaccurate) at night when placed close to a radiant heat source, like a house, building or structure.  It can also read lower then other stations in your area due to irrigation or sprinklers.

1. Place the sensor inside next to the indoor console sensor. Wait about 1 hour for stabilization. The sensors should agree within the accuracy specifications. Most RTD (resistive thermal device) sensors are accurate within +/- 2 degF. Thus, the sensors should agree within 4 degF.
2. Mercury or red spirit thermometers are very accurate. Inside your house, place a red spirit thermometer next to the digital thermometer. The thermometers should agree within 2 degF.
3. For colder temperature verification, place the sensor with the red spirit thermometer in the regrigerator or freezer.
4. If the sensor is separate, place the sensor in a shaded area on the north side of the structure to avoid direct and radiant heat.
5. Temperature sensors that do not have radiation shields will absorb solar energy and read higher than the ambient temperature. To prevent this problem, purchase a solar radiation shield from Ambient Weather.
6. We have a one year warranty and a 30 day return policy. For details, please visit: www.AmbientWeather.com/rma.html
7. While at the website, enter the part number of the transmitter in the Search by Keyword to locate the product.

How to report to Automatic Packet Reporting System (APRS) using Weatherbridge

1. In the Weatherbridge Control Panel select the ‘Weather Network’ tab.
2. Select APRS from the ‘Add more Weather Networks’ drop down list
3. APRS Server: rotate.aprs2.net:14580
4. APRS ID is your Ham radio Call Sign
5. APRS RegNum is generated here ( https://apps.magicbug.co.uk/passcode/ ). Enter your callsign, and it’ll return a passcode
6. Click the ‘Save’ button at the bottom.
7. You will soon be reporting to APRS: http://www.aprs-is.net/

To obtain your CWOP ID using Weatherbridge:

1. In the Weatherbridge Control Panel select the ‘Weather Network’ tab.
2. Select CWOP from the ‘Add more Weather Networks’ drop down list
3. In order to upload data, you need credentials from CWOP. Visit:
   http://www.findu.com/citizenweather/cw_form.html.
4. Check your email for your CWOP ID.
5. Enter your new CWOP ID into Weatherbridge
6. Click the ‘Save’ button at the bottom
7. You will soon be reporting to CWOP at the following URL: http://www.findu.com/cgi-bin/wx.cgi?call=YOUR_CWOP_ID

CITIZEN WEATHER PROGRAM REGISTRATION FORM

The saturated salt solution test is an easy method for testing the accuracy of your humidity sensor. Most electronic sensors are accurate from +/- 3 to 5% humidity, and some weather stations or weather centers can be calibrated from the display console by applying a bias.

1. Mix common table salt with tap water until you have a completely saturated solution with no standing water.
2. Place about 1 inch of the saturated salt solution in an open container or bowl that is approximately 4 inches high. The 3 inches above the solution will contain air with a predictable humidity value. You can use a cut away container as shown in the figure below. One edge of the container is cut slightly lower to rest the sensor on the lip.
3. Place this container and the sensors in a waterproof zip lock plastic bag, as shown in the figure below. Leave one of the corners open and remove all of the remaining air with a straw. Close the air tight bag.
4. Leave the sensor in the bag for four days or 96 hours to completely stabilize.
5. The sensor should read 75% plus or minus the sensors rated margin of error. For example, if the sensor is rated at +/- 5%, the display should read between 70 and 80% relative humidity.
6. If the sensor is adjustable or calibrateable, set the humidity on the display to 75%.
7. Repeat this procedure once per year to account for electronic drift (sensor contamination).

   
   The images above show a table salt slurry of 1″ height mixed in a container about 3″ tall. This solution is then placed in a plastic bag with the sensor.

To determine the accuracy of a digital rain gauge, you need to know the surface area of the funnel.

If the rain gauge has a rectangular inlet:

Area = length x width

If the rain gauge is circular:

Area = ( π x d² ) / 4, where d is the diameter of the rain gauge and π = 3.14159

The calculation is as follows:

Total Rain = Water Volume / Area

Example 1:

Rectangular Rain Gauge:

Area = 11 x 5 cm or 55 cm²

If you pour in 100 ml of water (or 100 cm³) SLOWLY (over a 10 minute period), one would expect the rainfall to equal:

Total Rain = 100 cm³/ 55cm² = 1.81 cm or 18 mm of rain (+/- the accuracy specification of the rain gauge).

Since 1 mm = 0.03937 inches, the total rain (inches) = 18 x 0.03937 inches/mm = 0.71 inches.

Take into account the resolution of the rain gauge.

If the resolution is 0.04 inches for example, the measurement would be 0.04 inches/tip x 17 tips = 0.68 inches.

Example 2:

Circular Rain Gauge (Osprey):

Diameter = 11.28 cm

Area = ( π x 11.28² ) / 4 = 100 cm²

If you pour in 100 ml of water (or 100 cm³) SLOWLY (over a 10 minute period), one would expect the rainfall to equal:

Total Rain = 100 cm³/ 100cm² = 1 cm or 10 mm of rain (+/- the accuracy specification of the rain gauge).

Since 10 mm = 0.3937 inches, the total rain (inches) = 0.3937 inches.

Take into account the resolution of the rain gauge.

If the resolution is 0.01 inches for example, the measurement would be 0.01 inches/tip x 39 tips = 0.39 inches.

Important Note: Make sure the weather station display is set to total rain and not rain rate.

Your relative pressure likely does not match the official source because you have not calibrated it properly. You will need to reference your User Manual for correcting relative pressure.

You can locate an official source for your area to cailbrate by visiting https://ambientweather.net/baro

Discussion:

To compare pressure conditions from one location to another, meteorologists correct pressure to sea-level conditions. Because the air pressure decreases as you rise in altitude, the sea-level corrected pressure (the pressure your location would be at if located at sea-level) is generally higher than your measured pressure.

Thus, your pressure may read 28.62 inHg (969 mb) at an altitude of 1000 feet (305 m), but the corrected pressure is 30.00 inHg (1016 mb).

The standard sea-level pressure is 29.92 in Hg (1013 mb). Pressure conditions greater than 29.92 inHg (1013 mb) are considered high pressure and less than are considered low pressure.

Most weather stations instruct you to find a reporting station near your location to identify the corrected pressure.

1. Place the sensor inside next to the indoor console sensor. Wait about 24 hours for stabilization. The sensors should agree within the accuracy specifications. Most digital capacitive hygrometer sensors are accurate within +/- 5%. Thus, the sensors should agree within 10% when considering full tolerance stack up.Note that humidity accuracy, like most other measurement parameters, are a percentage of full scale, and not a percentage of point.
2. Sling psychrometers are very accurate. Perform a formal calibration. The humidity should agree within 5% of the  rating. You can also make your own calibration kit. For details, visit:

Testing The Accuracy Of A Hygrometer - Saturated Salt Test?

3.   Place the sensor in a shaded area on the north side of the structure to avoid direct and radiant heat.

4.  Humidity is significantly impacted by external factors like location and water (grass, lakes, rivers, etc). Insure proper installation. You cannot use a source like the National Weather Service. There are several reasons:

• The NWS may update once per hour.
• The NWS has strict installation guidelines (no unnatural structures, bodies of water, or unnatural vegetation nearby).

5.  If the problem persists, we have a one year warranty. Visit: www.AmbientWeather.com/rma.html

In general, when following the regular maintenance schedule in the user manual a user can expect a 3 to 10 year life before fully replacing the sensor array. A weather station’s life expectancy is greatly impacted by it’s environment see examples below:

1. Coastal, Marsh or Wetland environments. Salt air, salt spray and acidification are the most difficult environments for weather stations to have a long life. The salt air, salt spray and acidification corrode bearings, sensor boards (temperature, humidity, etc.), mounting hardware and other moving parts. Expect a 1-3 year product life span in this type of environment. Ambient Weather's sensors boards are all conformal coated to prevent this corrosion. The nature of digital thermometer and hygrometer sensors relying on electrical resistance of metal changes allows the corrosion to occur more quickly
2. Long term high humidity environments. Prolonged exposure to high levels of humidity, whether salt, acidic or not, predisposes metal parts to fail prematurely. In a hot and dry environment weather stations are known to last 7-10 years.
3. Hurricanes and tropical storms can also reduce the life of a weather station.

Ambient Weather’s weather stations carry a one year warranty.

None of the Ambient Weather Stations support repeaters or boosters at this point in time.

Note: The WS-0900-IP was discontinued and firmware updates are no longer supported. ONLY use 4.5.8 for a WS-0900-IP

Download Latest Version: 4.6.2

History:

Version 4.6.2

• Fixes PM25IN "0" reading when no sensor registered

Version 4.6.1:

• Added support for the PM2.5 Indoor Sensor

Version  4.5.8:

• Default station changed to WS-1550-IP
• RF Configuration process optimized
• Server LED turns on when reporting to AmbientWeather.net or Wunderground.com. Before, it only turned on with Wunderground.com.

Version 4.5.7:

• Adds support for PM2.5 sensor.

Version 4.5.6:

• Fixes lock up issue introduced in Version 4.5.5.

Version 4.5.5:

• Fixes issue with Relative Pressure Correction that was introduced in Version 4.5.2.
• Adds support of PM2.5 particulate air quality sensor (coming Q2 2019).
• Fixes Rain Event bug.

Version 4.5.2:

• Fixes UV Scaling Error.
• Fixes issue with Daily Rain sometimes not resetting to 0.

Version 4.5.1:

• Added normal / low battery tile.
• Added Event Rain.
• Reduced the number of DNS look ups to once ervery 15 minutes.

Version 4.4.9:

• Fixed issue with rain calibration gain. This update is only required if you set your rain gain to any value other than 1.00.

Version 4.4.7:

• Fixed issue with both outdoor sensor and Channel 1 sensor reporting as outdoor temperature and humidity for WS-0900-IP Weather Stations.

Version 4.4.6:

• Fixed issue with barometer not reporting to WeatherUnderground for WS-0900-IP Weather Stations.

Version 4.4.5:

• You can now add up to 8 additional wireless indoor-outdoor thermo-hygrometers (the model number of the 8-channel sensors is WH31B).

Version 4.4.4:

• Fixes Wunderground.com reboot loop introduced in 4.4.2.

Version 4.4.2:

• Fixes Wunderground.com bug introduced in 4.4.1.

Version 4.4.1:

• There was a wind scaling issue introduced in Version 4.1.4. The wind speed is 0.46 actual wind speed. The work around is to choose the WS-1400-IP weather station instead of the WS-1200-IP.
• The released version was pulled. There was a Wunderground.com reporting bug in the new release.

Version 4.4.0:

• Fixes time stamp issue introduced in Version 4.3.8.

Version 4.3.8:

• Some users have reported conditions where their ObserverIP has become totally, or partially unresponsive (or very slow) to requests for web pages by either a browser, or secondary device (such as WeatherBridge or MeteoBridge, or computer running software that “interrogates” the ObserverIP web pages). In all cases the problem would occur somewhat unpredictably, and was seen as frequent as once a week, but most often less frequently. The problem manifests as web page timeouts, seen by a browser user or by a secondary device or software. Sometimes the problem is transient, sometimes it is (semi) permanent. To recover, the only solution is a “cold restart” which can be affected by removing power from the ObserverIP for 5 seconds, or by pressing the reset button located on the rear of the ObserverIP.
  
  The latest ObserverIP firmware, version 4.3.8, has resolved several issues that related to this problem. In the process of these fixes, we have determined, however that due to fundamental limitations in hardware and firmware, the ObserverIP is not capable of handling more than 4 simultaneous, or overlapping, web page requests without there being a possibility of the stated problem occurring.
  
  This is not a limitation when the ObserverIP is used as advertised, either used stand alone and occasionally observed through a browser (never more than 1 overlapping request), or even if also connected to a single secondary device, provided that such a device is properly programmed to not make more than one simultaneous request. WeatherBridge and MeteoBridge, in recent firmware versions, are known to not do this and are supported secondary devices. When such secondary devices are in use, combined with a browser making requests (automatically or manually) in rapid succession, there is a small possibility of temporarily reaching over the safe limit and slow responses may occur. In such cases a cold restart may be needed.
  
  Users that use the ObserverIP, in particular those that use secondary devices, are encouraged to upgrade to the latest firmware (version 4.3.8 or later), available on the Ambient Weather web site and to not use more than one secondary device.

Version 4.3.6:

• Improves overall stability of uploads to Wunderground.

Version 4.3.1:

• Removes Telnet capability.

Version 4.2.1:

• Resolves bug introduced in 4.2.0.

Version 4.2.0:

• Resolves bug introduced in 4.1.9.

Version 4.1.9:

• Fixed calibration issue with WS-0800-IP only. Would always return invalid. Note that 4.1.9 had a significant bug and will be updated to 4.2.0 shortly.

Version 4.1.8:

• In Version 4.1.0, the update timer for Wunderground.com was mistakenly changed to 60 seconds. The timer has been returned to 14 seconds for wind speed and direction.

Version 4.1.7:

• Fixes small Wunderground formatting error. Does not impact users unless you are attempting to read the string from application you wrote.

Version 4.1.4:

• Now supports WS-1600-IP weather station.

Version 4.1.3:

• Minor cosmetic changes to the user interface.

Version 4.1.2:

• Fixed bug introduced in 4.1.1 where it would not upload to AmbientWeather.net if Wunderground.com was not entered correctly.

Version 4.1.1:

• Removed unnecessary time delay when closing connection to Wunderground.com
• Fixed rain total initial condition issue after power cycle or firmware upgrade.

Version 4.0.8:

• Improved stability and timing issues with Wunderground.com.

Version 4.0.7:

• Fixed minor issue when Wunderground settings are left blank.

Version 4.0.6:

• Fixed issue when Wunderground settings are left blank. The module was still trying to write to Wunderground.com when the fields were blank.

Version 4.0.5:

• Fixed jittery temperature graph with WS-1200-IP and WS-1400-IP introduced in Version 4.0.0.
• Fixed problem with outdoor LED flashing when WS-1200-IP is selected.
• Fixed lost outdoor sensor reception issue introduced in Version 4.0.0.
• Incorrectly displaying “invalid” for MAC address when no Wunderground.com settings are defined on the network panel.

Version 4.0.3:

• Fixes bugs related with WS-0800-IP and WS-0900-IP when reporting to AmbientWeather.net.

Version 4.0.1:

• Adds support new hosting service, AmbientWeather.net. To register, visit: AmbientWeather.net
• AmbientWeather.net supports indoor and outdoor parameters with a mobile friendly interface.
• Send email and text message alerts.
• Features robust graphing features and data analysis.
• Fixes issue when static IP address option is selected.
• Cleaned up code to run faster.

Version 4.0.0 (beta):

• Supports new hosting service, AmbientWeather.net. To register, visit: AmbientWeather.net
• AmbientWeather.net supports indoor and outdoor parameters with a mobile friendly interface.
• Send email and text message alerts.
• Features robust graphing features and data analysis.

Version 3.1.8:

• Reduced bandwidth usage with Wunderground.com, removing some duplicate transmissions
• Reduced network socket resource consumption by closing socket immediately after response from Wunderground.com. Wunderground.com is no longer contacted if the Station ID and/or Password is empty.
• Time is now set from Wunderground.com whether or not a correct Station ID and Password is supplied.
• Overall network traffic improvements, also resulting in more timely updates to Wunderground.com where occasionally an update interval could be missed.

Version 3.1.6:

• Final fix for Wundeground March 1 update (see 3.1.3 and 3.1.4).
• Turns off uploads to Wunderground if Station ID is blank.
• Fixes bug when switching between static and DHCP. The DNS was not properly addressed.

Version 3.1.4:

• On March 1, 2017, Amazon Web Services’ servers slowed down to requiring up to 30 seconds to open, read, write and close TCPIP sessions. This causes other tasks to slow down, and manifests itself in the indoor temperature-humidity-barometer to act sporadically, or updates to slow or completely stop. This version changes how the connection is established.

Version 3.1.3:

• On March 1, 2017, Amazon Web Services’ servers slowed down to requiring 5 seconds to open an http session. This causes other tasks to slow down, and manifests itself in the indoor temperature-humidity-barometer to act sporadically. This version did not completely resolve this issue. See Version 3.1.4.

Version 3.1.2:

• On January 31, 2017, Weather Underground.com migrated their data center from their offices in San Francisco to Amazon Web Services in Seattle. The firmware did not work properly if you selected a static IP address for the ObserverIP. We will need to fix this by installing Firmware Version 3.1.2.

Version 3.1.0:

• Humidity calibration range issue was not fixed in 3.0.9. This version fixes it.

Version 3.0.9:

• Increases calibration range for humidity from ±10% to ±50%.

Version 3.0.8:

• Fixes issue with Port 80 being left open after an http write command. This slows down the ObserverIP connection.

Version 3.0.3:

• Allows you to re-enter the daily, weekly, monthly and yearly rain totals, which is useful if you clean the rain gauge or replace the batteries and record false rain in the process.

Version 3.0.2:

• Allows multiple browsers open communicating to the same IP Module (in the event you are reviewing from two different computers).

Version 3.0.0:

• Improved update rates due to efficiency changes.

Version 2.1.0:

• If IP connection lost for 20 minutes, resets ObserverIP.

Version 2.0.0:

• Fixed issue with stopped Wunderground.com updates.
• Fixed issue with not accepting “&” character is password.

Version 1.0.9:

• Increased password length from 15 characters to 50 characters.

Version 1.0.8:

• Added Rain Reset button to bottom of Live Data panel. This reset allows you to clear rain totals that may have occurred due to vibration during installation.
• The sea-level barometer adjustment range was not large enough for altitudes above 1,000 feet.
• If the module was powered down and up again, it would lose the Daylight Savings Time setting.

To view your current version of firmware, access you IP Module through the IP address. The firmware version is shown in the upper right hand corner of the display. The version shown in the figure below is 4.0.0.

For instructions on updating the firmware, visit the following link:

https://www.ambientweather.com/observerip.html

To access the files as well as a file history, visit:

ObserverIP Firmware Update

1. Note for Windows (Mac users can proceed directly to #2:To update the firmware, you may be required to turn off the firewall settings for the IPTools program (IPSE).Open Windows Firewall by clicking the Start button Picture at the bottom left hand corner of Windows, clicking  Control Panel, clicking  Security Center, and then clicking  Windows Firewall.Click Change Settings and the Exceptions tab, and check  all instances of IPSE as an exception to allow the program to communicate through the windows firewall. Press OK to save changes.
   
2. Make sure your computer and OberverIP are connected to the same router prior to upgrading the firmware (avoid WiFi and switches).
3. If you have not done so already, download the latest IP Tools and firmware here:http://www.ambientweather.com/observerip.html
   
4.  Run IPtools  from your desktop.   
5.  Select Search. Select the device and choose the Upgrade button.
6.  Select File and browse to the location on your computer where you downloaded the firmware.
   Select the Upgrade Firmware button. The following will be displayed:DHCP server @ 192.168.0.xxx is running on UDP port 67 successfully.
   TFTP server @ 192.168.0.xxx is running on UDP port 69 successfully.
7. The status bar will reach 100% if properly upgraded.
   
8. Press Exit once completed.
9. Press the reset button on the back of the IP Module.
10.  The IP Module will reboot. Press Search until the module is available again on your network.
11. Re-enter your Station Type in the Station Settings panel.
12. Re-enter your Weather Underground.com Station ID and Station Key in the Weather Network panel.
13. If the procedure is unsuccessful, visit: www.AmbientWeather.com/rma.html and we will update the module for you.

1. You must be connected to the same Local Area Network.  Make sure both your computer and IP module are connected to the same router. Eliminate any switches.  Make sure the computer is not communicating via WiFi and plugged directly into the same router.
2. There may be an IP conflict. Press  the RESET pinhole on the back of the IP Module (#9, figure below).
   NOTE: If you cannot open the connection in a web browser, and the IP address of the device ends in xxx.xxx.xxx.99, this will resolve the issue.
   Once reset, wait a couple of minutes, relaunch IP Tools to find the new IP address.
   
3. Reboot your router.
4. There may be a firewall setting in Microsoft Windows.Open Windows Firewall by clicking the Start button Picture at the bottom left hand corner of Windows, clicking  Control Panel, clicking  Security Center, and then clicking  Windows Firewall.Click Change Settings and the Exceptions tab, and check all instances of IPSE as an exception to allow the program to communicate through the windows firewall.
   
5. Try a third party scan tool. These tools find all of the devices connected to your Local Area Network (LAN).
   Some examples are:
   Windows IP Scan Tool
   Apple IP Scan Tool for iPhone, iPad, and iPod Touch
   Apple IP Scan ToolLinux IP Scan ToolAndroid IP Scan ToolThe example below is for Advanced IP Scanner for Windows. Look for the Manufacturer ASIX ELECTRONICS CORP.  with the MAC matching the label on the bottom of the IP Module:
   
   Type this IP address into your web browser. For example, type http://192.168.0.55 into your favorite browser.
6. Switch ports on the router. Switch the cable out connected to the router. If the problem persists:
7. Contact support@ambientweather.com for further assistance.

The ObserverIP range modules require Version 4.5.7 or greater to support  PM25, PM25IN and AQIN Sensors

To update your firmware, please visit:

How Do I Update The Firmware For The ObserverIP Module?

How Do I Update The Firmware For The ObserverIP 2.0 Module?

To find the MAC address of your IP Module:

1. It is printed on the bottom of the IP Module on a sticker.
   Example: 00:0E:C6:D9:02:B4 (yours will be different).
   or:
2. Go to the Weather Network panel on your IP Module:

User Manual (required):
Download the current User Manual for the IPObserver Module.
ObserverIP User Manual

IP Tools (required):
The IP Scan Tool is required to find the IP address of the ObserverIP Module on your network, so you can program the IP Module with your web browser. It also allows you to update the firmware.
Windows IP Tool (64 bit) Windows IP Tool (32 bit)
* Most computers since 2004 are 64 bit.

Mac IP Tool

Scan Tools:
Alternately, you can download a scan tool to find the ObserverIP on your network. The MAC address is printed on the bottom of the ObserverIP module and is addressable with a scan tool.
Apple IP Scan Tool for iPhone, iPad, and iPod Touch
Apple IP Scan Tool

Linux IP Scan Tool

Android IP Scan Tool

Wunderground.com:
Wunderground.com Weather applications for your computer, phone and tablet

ObserverIP Firmware Updates:

ObserverIP Firmware Download

NOTE**: You must own a PC or Mac to update the firmware. Sorry, Linux products are currently not supported. Ambient Weather will update your ObserverIP at no cost (appropriate shipping charges will apply). Please fill out our Warranty Return form and mention you need the Observerip Firmware updated: https://ambientweather.com/reandex.html

The ObserverIP serves up web pages. The Live Data panel updates real time data:

You can reach this panel via the devices IP address. An example would be as follows:

http://192.168.0.99/livedata.htm

where the IP address http://192.168.0.99/ is different for each network.

If you are a programmer and wish to parse the data,  an example of the html code that this web page generates is as follows:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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If you have not done so already, download IPTools to your PC or Mac:

Ambient Weather ObserverIP Download Center

Launch IPTools, go the IP address of your module:

Select Search and Open.

If you cannot connect to the ObserverIP module, and the IP address in IPTools reads 192.168.0.99 all of the time, please perform a factory reset of the console.

To restore the ObserverIP module to factory default, press the Reset pinhole button on the back of the module (#9, figure below).

Restart IPTools, and it should find a valid IP address on your network.

1. Power down and up the ObserverIP Module and wait a few minutes. If the problem persists:
2. Reference the Weather Network panel on the ObserverIP module:
   
3. Make certain you entered the correct MAC on the AmbientWeather.net Devices panel:https://ambientweather.net/devices
4. You must be running Firmware Version 4.0 or greater. To upgrade the firmware, please reference:How Do I Update The Firmware For The ObserverIP Module?

If the problem persists, email a snapshot of the above panel to support@ambientweather.com

If the time is incorrect on the ObserverIP Live Data panel, the Time Zone is set incorrecty.

To change the Time Zone, from your OberverIP Module User Interface, change the Time Zone on the Station Settings page.

The following table provides times zones throughout the world. Locations in the eastern hemisphere are positive, and locations in the western hemisphere are negative.

If the ObserverIP Module web interface slows down, power down and up the device by removing the AC power, wait about 5 seconds, and connect AC power.

If you also own a WeatherBridge, or scrape the live data panel for another application, please read:

ObserverIP Module slows down or stops working when connected to a WeatherBridge (MeteoBridge).

To view or change the weather station model or type, Select Station Settings from the ObserverIP interface (launch IP Tools to find the IP address).

o find the IP address).

No, it is not possible to access the ObserverIP module outside of your local network.

It reads and writes (https://) Port 80, and does not use Telnet (Port 23) for example.

It is not possible to access the rest of your network(s) from the ObserverIP module.

If both AmbientWeather.net and WeatherUnderground.com stopped updating:

1. Power down and up the router.
2. Power down and up the ObserverIP Module.
3. If the problem persists, make sure the ObserverIP module is plugged directly into your router, and not through a switch.

Observer IP Module : Input 5V DC; 6.5′ 110-240V 50-60 Hz wall charger included.

DC barrel connector dimensions:  7.5mm ( L )  x 4.2mm ( OUT D) x 1.3mm ( Inner D)

If the ObserverIP module MAC address reads 00:00:00:00:00:00, the ObserverIP module is defective and requires replacing.

We have a one year warranty here: www.AmbientWeather.com/rma.html

If out of warranty, the console is available here for purchase:

https://www.ambientweather.com/amobserverip.html

You must own a PC or Mac to update the firmware. Sorry, Linux products are currently not supported. Ambient Weather will update your ObserverIP at no cost (appropriate shipping charges will apply). Please fill out our Warranty Return form and mention you need the Observerip Firmware updated: https://ambientweather.com/reandex.html

Temperature reads too high (or inaccurate) when placed in the sun or close to a radiant heat source, like a house, building or structure.

1. Place the sensor inside next to the indoor console sensor. Wait about 1 hour for stabilization. The sensors should agree within the accuracy specifications. Most RTD (resistive thermal device) sensors are accurate within +/- 2 degF. Thus, the sensors should agree within 4 degF.
2. Mercury or red spirit thermometers are very accurate. Inside your house, place a red spirit thermometer next to the digital thermometer. The thermometers should agree within 2 degF.
3. If the sensor is separate, place the sensor in a shaded area on the north side of the structure to avoid direct and radiant heat.
4. Temperature sensors that do not have radiation shields will absorb solar energy and read higher than the ambient temperature. To prevent this problem, purchase a solar radiation shield from Ambient Weather.
5. We have a one year warranty and a 30 day return policy. For details, please visit: www.AmbientWeather.com/rma.html
6. While at the website, enter the part number of the transmitter in the Search by Keyword to locate the product.

Yes, for ObserverIP models:

WS-0800-IP, WS-0900-IP, WS-1200-IP, WS-1201-IP, WS-1400-IP, WS-1401-IP, WS-1600-IP

you can add up to 8 additional thermo-hygrometer sensors (WH31E,WH31P,WH31PF,PM25,PM25IN):

WH31E- https://ambientweather.com/amwh31.html

WH31P- https://ambientweather.com/amwh31p.html

WH31PF- https://ambientweather.com/wh31pf-wireless-waterproof-floating-thermometer

PM25- https://ambientweather.com/ampm25.html

PM25IN- https://ambientweather.com/amwepmpmwiin.html

You must make sure you are running Firmware Version 4.4.5 or greater:

How Do I Update The Firmware For The ObserverIP Module?

1. If AmbientWeather.net worked and then stopped for no apparent reason, power down and up the IP Module by removing AC power and reconnecting the AC adapter.
2. If AmbientWeather.net has never updated, and you are receiving the following message:There’s no real-time data yet. Give us a sec…

   make sure you are running firmware Version 4.0.0 or greater.

3. This is almost always a typo.  Double check the MAC address exactly matches between what is entered on the  AmbientWeather.net My Devices panel: https://ambientweather.net/devices and what is shown on the ObserverIP Weather Network Panel:
   

1. Power down and up the ObserverIP Module and wait a few minutes. If the problem persists:
2. Reference the Weather Network panel on the ObserverIP module:
   
3. Make sure that you did not enter a space on the end of your station ID or station key. It is easy to do, especially if you Copy and Paste from the Wunderground.com website.
4. Make certain you entered the correct MAC on AmbientWeather.net and the correct Station ID and Station Key from Wunderground.com (no typos).
5. If your console is plugged into a switch, plug it directly into your router, and then power down and up the IP Module.
6. If the problem persists, upgrade your IP Module to the latest firmware:

How Do I Update The Firmware For The ObserverIP Module?

If you cannot upgrade your firmware, Only Power, Link and ACT lights are on, your ObserverIP module may be “bricked”.

1. Note for Windows (Mac users can proceed directly to #2:To update the firmware, you may be required to turn off the firewall settings for the IPTools program (IPSE).Open Windows Firewall by clicking the Start button Picture at the bottom left hand corner of Windows, clicking  Control Panel, clicking  Security Center, and then clicking  Windows Firewall.Click Change Settings and the Exceptions tab, and check  all instances of IPSE as an exception to allow the program to communicate through the windows firewall. Press OK to save changes.
   
2. Make sure your PC and OberverIP are connected to the same router prior to upgrading the firmware (avoid WiFi connectivity if you can).
3. If you have not done so already, download the latest IP Tools and firmware here:http://www.ambientweather.com/observerip.html
   
4.  Run IPtools  from your desktop.   
5.  Select Search. Even if the device cannot be found, you can still upgrade the firmware. If the device is found, select the device and choose the Upgrade button.
6.  Select File and browse to the location on your computer where you downloaded the firmware.
   Select the Upgrade Firmware button. The following will be displayed:DHCP server @ 192.168.0.xxx is running on UDP port 67 successfully.
   TFTP server @ 192.168.0.xxx is running on UDP port 69 successfully.
7. The status bar will reach 100% if properly upgraded.
   
8. Press Exit once completed.
9. Press the reset button on the back of the IP Module.
10.  The IP Module will reboot. Press Search until the module is available again on your network.
11. Re-enter your Station Type in the Station Settings panel.
12. Re-enter your Weather Underground.com Station ID and Station Key in the Weather Network panel.
13. If the procedure is unsuccessful, visit: www.AmbientWeather.com/rma.html and we will update the module for you.

If AmbientWeather.net stops reporting but WeatherUnderground.com continues to update, power down and up your IP Module. There may have been a DNS server change that was not updated on the IP Module.

To restore the ObserverIP module to factory default, press the Reset pinhole button on the back of the module (#9, figure below).

To calibrate the rain gauge, select the Calibration panel from your IP Module:

The calibration parameter is a gain, where:

Calibrated Rain = Gain x Measured Rain.

For example, if you wish to add 10% to the measured rain, the gain is set to 1.10.

1. If you recently updated your firmware, you will need to re-enter your Weather Underground Station ID and Station Key.
2. Power down and up your IP Module and wait a few minutes. If the problem persists:
3. Go to the Weather Network panel on your ObserverIP Module:
   
4. Make sure that you did not enter a space on the end of your station ID or station key. It is easy to do, especially if you Copy and Paste from the Wunderground.com website.
5. Make sure the station ID and station key are entered properly.  The station ID and key will be cleared if the reset button is pressed on the back of the back of the IP Module.
6. It is easy to confuse the lower case letter l, upper case I and the number 1, as well as the number 0 and the letter O.
7. If the problem persists, factory reset your IP Module.  You will need to re-enter all of the user settings again. Here is a guide:How Do I Reset The ObserverIP Module To Factory Reset?

Yes, the WeatherBridge will communicate with an ObserverIP Module.

The ObserverIP module also communicates with your sensor array.

Visit the following product page for more information: https://www.ambientweather.com/amobserverip.html

1. If you own an Observer Series, you need only add an ObserverIP module.
   Choose WS-1400-IP under Station Settings when setting up the module.
2. If you own an Osprey Series, you also need the indoor thermo-hygrometer-barometer: https://www.ambientweather.com/amws1000bth.html
   Choose WS-1600-IP under Station Settings when setting up the module.

To calibrate the relative pressure, select the Calibration panel from your IP Module:

The following is an example of calibrating the relative pressure. Your results will vary.

1. The local relative pressure from TV, the newspaper or the internet for the official station in your area is 30.12 inHg.
2. From the Live Data panel, your absolute pressure (measured, and not corrected to sea-level) reads 28.90 inHg.
3. Reference Figure 35.  Enter the following offset in the Calibration panel for Relative Pressure Offset:

Relative Pressure Offset = 30.12 – 28.90 = 1.22

To adjust the rain increments or rain totals, reference the Live Data Panel:

and enter the new rain totals for Daily, Weekly, Monthly and Yearly Rain.

The issue with the ObserverIP Module continuously rebooting appears to be a combination of two things:

1. It occurs with Firmware Versions 4.4.1 and 4.4.2. Upgrading to 4.4.4 or greater fixes the problem.
2. It is becoming more prevalent around June 2018.

To upgrade your IP Module:

1. Download Version 4.4.4 from this link:
   https://p10.secure.hostingprod.com/@site.ambientweatherstore.com/ssl/iptools/ambient_v4.4.4.bin
   Make a note of where the file went on your computer. You will need this file to upgrade through the IPTools.

How Do I Update The Firmware For The ObserverIP Module?

The default weather station type is the WS-1400-IP. Select Station Settings from the ObserverIP interface (launch IP Tools to find the IP address), and change the weather station type to WS-0900-IP and select Apply.

This can occur after a firmware update, or the reset button is pressed on the back of the IP Module.

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

If your ObserverIP module slows down or stops working and you also connect it to the WeatherBridge:

1. Make sure you are running the latest firmware. For details, please visit:

   https://www.ambientweather.com/observerip.html

2.  If you are reporting to Wunderground.com and AmbientWeather.net, turn off this feature on the ObserverIP and use the WeatherBridge to send the data.

If the outdoor light is blinking on the OUTDOOR LED on the IP Module, it means one of the two sensors is not reporting in.

If both sensors are reporting, the light is ON.

If both sensors are not reporting in, the light is OFF.

If one of the two sensors are not reporting, the light blinks.

To determine which sensor is having an issue, go the Live Data Panel:

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

To calibrate the temperature, select the Calibration panel from your IP Module:

The following is an example of calibrating the temperature. Your results will vary.

1. The actual temperature as measured by a red spirit thermometer is 70.0 degF.
2. From the Live Data panel, your temperature reads 69.0  degF.

   

3. Enter the following offset in the Calibration panel for Temperature:

Temperature Offset = 70.0 – 60.0 = 1.0

1. If you own a display console, if the display is on rain rate, and it has not updated in the last 10 minutes, the rain will read 0.00 in. Change the display to read daily, weekly, monthly or yearly rain by pressing the rain key. Does the rain stay at 0.00?
2. Check the funnel for any debris. Clean the funnel.
3. Remove the funnel and check for any debris that may be affecting the tipping mechanism. Tip the mechanism back and forth. Does the rain update on the console? Check for any bugs or dirt. Clean with a damp, soft cloth.
   
4. If the problem persists, we have a one year warranty. Please visit www.AmbientWeather.com/rma.html
5. If out of warranty, the sensor array can be replaced here:  https://www.ambientweather.com/amws5300array.html

Select the Calibration tab to view your calibration data from the weather station.

The following is an example of calibrating the relative pressure. Your results will vary.

1. The local relative pressure from TV, the newspaper or the internet for the official station in your area is 30.12 inHg.
2. From the Live Data panel, your absolute pressure (measured, and not corrected to sea-level) reads 28.90 inHg.
3. Reference the above below.  Enter the following offset in the Calibration panel for Relative Pressure Offset:

Relative Pressure Offset = 30.12 – 28.90 = 1.22

If your weather station only updates briefly on the Internet and then stops:

1. Plug the ObserverIP module directly into your router and not a switch.
2. Power down and up your router and the ObserverIP Module.

Launch IPTools, go the IP address of your module:

Select Search and Open.

Tap the Live Data tab to view your real time data.

If the ObserverIP Module does not power up (no lights):

The issue may be with the AC adapter. Measure the output voltage of the AC adapter, and it should be about 5 Volts.

If the AC adapter is not registering a voltage, we have a one year warranty here: www.AmbientWeather.com/rma.html

If out of warranty. the AC adapter is available here for purchase:  https://www.ambientweather.com/amobserveripac.html

If the voltage is fine, the console needs replacing, we have a one year warranty here: www.AmbientWeather.com/rma.html

If out of warranty, the console is available here for purchase:

https://www.ambientweather.com/amobserverip.html

The sensors have LCD displays and they only support imperial units of measure. However, the online services AmbientWeather.net and Wunderground.com support metric and imperial units of measure.

If only the power light comes on after the ObserverIP Module is reset or powered down and up again, the ObserverIP Module may be “bricked” and require reflashing of the firmware.

Here is a guide:

How Do I Update The Firmware For The ObserverIP Module?

If the sensor array (wind and rain) stopped updating but the outdoor thermo-hygrometer is working fine, read this guide first:

Wireless Signal Is Intermittent Or Not Working

The guide recommends changing batteries and moving the sensor array or console around, or paying attention to barriers,  to overcome interference and distance.

it is important to note what LED light is doing on the bottom of the sensor array:

• LED on all of the time
• LED off all of the time
• LED flashing rapidy
• LED flashing normally (60 seconds)

If the LED is on all of the time, replace the batteries. If the problem persists, the sensor array needs replacing.

If the LED is off all of the time, replace the batteries. If the problem persists, the sensor array needs replacing.

If the LED is flashing rapidly, replace the batteries. If the problem persists, the sensor array needs replacing.

If the LED is flashing normally. move the array close to the ObserverIP module (about 10 feet away), and then power down and up the ObserverIP Module.

If the problem persists, the sensor array needs replacing.

To replace the sensor array:

1. We have a one year warranty. For details, please visit:
   www.AmbientWeather.com/rma.html
2. For out of warranty replacement, please visit:
   https://www.ambientweather.com/amws5300array.html

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

If the indoor thermo-hygrometer-barometer and the outdoor sensor array is working properly, and the outdoor LED on the ObserverIP module is flashing once per second, the outdoor thermo-hygrometer needs replacing.

We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html

For out of warranty replacement, visit: https://www.ambientweather.com/amwh32e.html

If both the sensor array and outdoor thermo-hygrometer transmitter are not reporting, and the outdoor LED is off on the ObserverIP Module, visit:

The IP Module Will Not Communicate To Both The Sensor Array And The Outdoor Thermo-Hygrometer. The Indoor Works Fine.

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

The indoor sensor includes barometric pressure. The outdoor sensor does not. You will need to reverse sensor locations if the indoor and outdoor temperature and humidity appear reversed.

No, the sensors were designed for use in the USA and the units of measure cannot be changed.

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

If the wind vane is moving, but the wind direction is not changing on the console:

1. Make sure the wind vane is firmly attached to the shaft with the set screw. Move the shaft manually with your hand.
2. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html
   
3. If out of warranty, a replacement array can be purchased here: https://www.ambientweather.com/amws0900iparray.html

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

The console may be less subject to interference (RF or EMI) than the ObserverIP Module.

1. Move the IP Module as far away from radiating sources, such as the router itself, other electronic equipment and it’s own AC adapter.
2. Try reorienting the IP Module 90 degrees.
3. If the problem persists, the IP Module may need replacing.
   We have a one year warranty. To replace under warranty, please visit:
   www.AmbientWeather.com/rma.html
4. For out of warranty replacement, visit:
   https://www.ambientweather.com/amobserverip.html

If the Humidity and resultant Dew Point is inaccurate, the sensor array will need calibrating or replacing.

1. The hygrometer can be calibrated from the display console or Observer IP Module. Reference the User Manual for details on calibration.
2. Here is a guide on testing the hygrometer accuracy: 

   How Can I Test The Accuracy Of My Hygrometer (Humidity Calibration)?

3. If the humidity error is excessive, the sensor array will need replacing. We have a one year warranty. Visit: www.AmbientWeather.com/rma.html
4. For out of warranty sensor replacement, please visit:  https://www.ambientweather.com/amwh32e.html

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

There was a bug in Firmware Version 4.4.5 and 4.4.6 that caused the outdoor and Channel 1 Temperature and Humidity to cycle back and forth as each sensor is received.

This was resolved in Version 4.4.7.

To download and update to the latest firmware:

How Do I Update The Firmware For The ObserverIP Module?

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

No, sorry, it is not possible.

You can add a different product and monitor temperature and humidity from other locations and integrate it seamlessly at AmbientWeather.net.

One example is the WS-8482:

https://www.ambientweather.com/amws8482.html

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

If the outdoor sensor reads 1% and you are not in a desert climate where the humidity is very low, there may be an issue with your thermo-hygrometer sensor.

We have a one year warranty. If in warranty, please visit: www.AmbientWeather.com/rma.html

If out of warranty, a replacement outdoor sensor is available here:

https://www.ambientweather.com/amwh32e.html

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

1. If the temperature or humidity is spiking, it may be a sign of low or weak batteries.  Replace with high quality Lithium batteries:

Why Are Lithium Ultimate Batteries Recommended And Not Alkaline Or Rechargeable Batteries?

2. Make sure the sensor is not in direct sunlight. Does it happen the same time every day?

3. If the problem persists, the sensor needs replacing.

We have a one year warranty. For details, please visit: www.AmbientWeather.com/rma.html

If out of warranty, a replacement sensor is available here:

https://www.ambientweather.com/amwh32e.html

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html

If the wind speed reads 96.6 mph intermittently, and this high wind speed never occurred, the sensor array will need to be replaced.

We have a one year warranty. For details, please visit: www.AmbientWeather.com/rma.html

If out of warranty, a replacement sensor array is available here:

https://www.ambientweather.com/amws0900iparray.html

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/516/

Product Page
https://www.ambientweather.com/amws0900ip.html