Frequently Asked Questions

1. Make sure the remote sensor is on channel 1. If you have more than one sensor, make sure the sensors are on different channels (#3 in the figure below, Transmitter channel (assign the transmitter to 1,2 or 3, default = 1).
2. Power down and up the remote sensor by removing and reinserting the batteries, or press the RESET button (#2 in the image above). The LED Light (#1) will blink about once per minute. If the LED does not blink immediately after pressing the reset button, there may be a problem with low batteries or the sensor.
3. If the LED does not blink once per minute, replace the batteries with fresh high quality non-rechargeable batteries. We recommend Energizer Lithium Ultimate because of the wide temperature range and the battery chemistry (see article below).  If the problem persists, the sensor will need replacing (last step, below).
4. Make sure that the clock or display console  is showing the appropriate channel. For example, if you have only one sensor (Channel 1), makes sure the console is displaying Channel 1.To change the Channel number on the console, reference the Figure below.    Press the +/CHANNEL button (#7)  to view wireless channels 1, 2 and 3.
5. Place the sensor(s) about 10 feet from the console.  Press the SENSOR button (#13 above). The console will begin searching for sensors. Do not touch any buttons for several minutes to allow for synchronization.
6. If the problem persists, press the RESET button (#15) to perform a factory reset.   The console will begin searching for sensors. Do not touch any buttons for several minutes to allow for synchronization.
7. If the problem persists, the sensor may need replacing. We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html
8. For out of warranty replacements, the sensor is available, here:https://www.ambientweather.com/amtx8300.html

If the console reads Er for the remote sensor, the sensor may need synchronization.

1. Make sure the remote sensor is on channel 1. If you have more than one sensor, make sure the sensors are on different channels (#3 in the figure below, Transmitter channel (assign the transmitter to 1,2 or 3, default = 1).
2. Power down and up the remote sensor by removing and reinserting the batteries, or press the RESET button (#2 in the image above). The LED Light (#1) will blink about once per minute. If the LED does not blink immediately after pressing the reset button, there may be a problem with low batteries or the sensor.
3. If the LED does not blink once per minute, replace the batteries with fresh high quality non-rechargeable batteries. We recommend Energizer Lithium Ultimate because of the wide temperature range and the battery chemistry (see article below).  If the problem persists, the sensor will need replacing (last step, below).
4. Make sure that the clock or display console  is showing the appropriate channel. For example, if you have only one sensor (Channel 1), makes sure the console is displaying Channel 1.To change the Channel number on the console, reference the Figure below.    Press the +/CHANNEL button (#7)  to view wireless channels 1, 2 and 3.
5. Place the sensor(s) about 10 feet from the console.  Press the SENSOR button (#13 above). The console will begin searching for sensors. Do not touch any buttons for several minutes to allow for synchronization.
6. If the problem persists, press the RESET button (#15) to perform a factory reset.   The console will begin searching for sensors. Do not touch any buttons for several minutes to allow for synchronization.
7. If the problem persists, the sensor may need replacing. We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html
8. For out of warranty replacements, the sensor is available, here:https://www.ambientweather.com/amtx8300.html

To restore the console to factory default, press the RESET button (#15) to perform a factory reset.   The console will begin searching for sensors. Do not touch any buttons for several minutes to allow for synchronization.

The projection brightness or size cannot be adjusted.

The farther away the projection is from the wall or ceiling, the larger and dimmer the projection gets.

1. Make sure the clock is plugged into AC power.  The projector is on momentarily if disconnected from AC Power.
2. Make sure the AC adapter is not plugged into a switched outlet.
3. On the back of the models WS-8400 and RC-8401 is a PROJECTION On/Off Switch. Make sure this switch is in the ON position (#17 in the image below):

   

4. If the problem persists, we have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html

No, this feature cannot be modified or controlled. This includes masking one character, or controlling the timing.

If the clock backlight is dim, it is possible the backlight control is set to L (Low).

Reference the figure below, #18 and #19 below:

Make sure switch #18 LIGHT is switched to ON.

Make sure switch #19 is set to H (High)

If the backlight is off, make sure the clock is plugged into AC power, and if on a switchable outlet, the switch is turned on.

1. If you own a volt meter, test the output of the AC adapter. If the voltage is normal, the device itself may have a connection issue and would need to be replaced.
2. Ambient Weather has a one year warranty. To replace under warranty, please visit:

   http://AmbientWeather.com/rma.html

   If out of warranty, consult the https://AmbientWeather.com website and search for the product name and the replacement adapter will be displayed in the search results.

There is a short circuit in the sensor, and needs to be replaced. We have a one year warranty. Please visit: www.AmbientWeather.com/rma.html

For out of warranty replacement, please visit:

https://www.ambientweather.com/amtx8300.html