Frequently Asked Questions

Tag WS-14

To set the dip switches in an 8 channel sensor, there are three dip switches with 8 different combinations.

DIP SWITCH FUNCTION
1 2 3 4
DOWN DOWN DOWN Channel 1
UP DOWN DOWN Channel 2
DOWN UP DOWN Channel 3
UP UP DOWN Channel 4
DOWN DOWN UP Channel 5
UP DOWN UP Channel 6
DOWN UP UP Channel 7
UP UP UP Channel 8
DOWN °F
UP °C

After you set the dip switches, you must always power down and up the remote sensor by removing and reinserting the batteries for the change to take effect.

Why do we do it this way instead of an 8 position switch? The reason is 8 position switches are much more difficult to implement, less reliable and takes up more space.

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If the temperature or humidity does not match between what is displayed on the remote sensor and what is displayed on the console:

  1. If you own more than one remote sensor:
    The sensor has a channel number displayed on it, next to the temperature. Make sure that that Channel Number displayed on sensor matches the channel number shown on the display. If they do not match, refer to your User Manual on how to switch the channel display.
  2. It is possible the temperature or humidity were adjusted or calibrated unintentionally. Refer to your individual User Manual on how to remove or correct the adjustment from the console.

    Here is an example:

  • Remote sensor reads 70.0
  • Console for the same sensor channel reads 71.2
  • Adjust the console down 1.2 degrees to match 70.0.
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If the sensor(s) have stopped communicating to your console,  it may be as simple as placing the remote(s) (powered up) about 10 feet away from the console, power down and up the console by removing one or more batteries, disconnecting from AC power (if applicable), wait 30 seconds, and put the batteries back in, then wait several minutes to resync.

DO NOT TOUCH ANY BUTTONS and look for the search icon. Wait until the search icon turns off before pressing any buttons.

If you have more than one sensor, make sure they are programmed to transmit on different channels.

If the problem persists, we have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html

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  1. Replace the batteries. We recommend the following batteries:
    My Rechargeable Batteries No Longer Work. Which Batteries Are Recommended For My Weather Station?
  2. Clean any corrosion around and on the battery terminals.
  3. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit:www.AmbientWeather.com/rma.html
  4. If out of warranty, a replacement array can be purchased at AmbientWeather.com
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If the sensor displays “OF” and the console displays “LL”or “HH.H”, the senor must be replaced.

We have a one year warranty. For details, please visit: www.AmbientWeather.com/rma.html

Out of warranty replacements are available here:

F007PF:  https://www.ambientweather.com/amf007pf.html

F007T: https://www.ambientweather.com/amf007t.html

F007TH: https://www.ambientweather.com/amf007th.html

F007TP: https://www.ambientweather.com/amf007tp.html

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Your pool has a significant temperature gradient as a function of depth, particularly when the pool is exposed to direct sunlight. The pool temperature tends to decrease as a function of depth.

To test the accuracy of the sensor, remove it from the pool and set the floating pool and spa thermometer next to the display console. Allow it to stabilize for a couple of hours.

If you are comparing this temperature to another thermometer in your pool, you can place this thermometer next to the floating pool and spa thermometer as well.

The indoor and outdoor temperature should agree within the specified accuracy, +/- 2 degF.

If the sensor is out of specification, we have  a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html

If out of warranty, the floating pool and spa thermometer can be replaced here:

https://www.ambientweather.com/amf007pf.html

and

https://www.ambientweather.com/amf008pfn.html

Note that most consoles include a calibration feature that allow you to calibrate the temperature sensor to a known source.

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The low voltage icon or indicator will be present on the console next to the sensor reading if the voltage falls below 2.4 Volts.

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If you own more than one sensor, make sure the first sensor is on Channel 1 and the second sensor is on Channel 2.

To set the dip switches, please reference:

How Do I Set The Channel Number Using The Dip Switches In The Sensor?

Next, place all remote sensors about 10′ from the console, and then power down and up the display console. Do not touch any buttons for several minutes, until the search icon  on the display turns off.

If the problem persists, change the channel 2 sensor to channel 1 and visa versa (switch both sensor channels) and repeat the process above. Does the problem follow the sensor, or does it remain on channel 2?

If the sensor problem remains on Channel 2, the console will need to be replaced.

If the sensor problem moves to Channel 1, the sensor will need to be replaced.

We have a one year warranty. To replace under warranty, please visit:

www.AmbientWeather.com/rma.html

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If you are unable to open the pool float lid, please review the following Help Guide:

If the problem persists, try using a wrench and vice grip or a leverage tool.

We offer a maintenance kit:

https://www.ambientweather.com/amf007pfmaiintenacekit.html

which includes a wrench.

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  1. Sensor placement is important, since the wireless signal cannot pass through Earth or ground.  Tethering the sensor to the side of the pool that is line of sight to the sensor is recommended:
  2. Keep the console away from any electronic radiating sources, like phones, TVs and computers.
  3. If the sensor(s) have stopped communicating to your console,  it may be as simple as placing the remote(s) (powered up) about 10 feet away from the console, power down and up the console by removing one or more batteries, disconnecting from AC power (if applicable), wait 30 seconds, and put the batteries back in, then wait several minutes to resync. DO NOT TOUCH ANY BUTTONS and look for the search icon. Wait until the search icon turns off before pressing any buttons.If you have more than one sensor, make sure they are programmed to transmit on different channels.
  4.  Here are some general guides on interferance:

    Wireless Signal Is Intermittent Or Not Working

  5. if the problem persists, we have a one year warranty:
    www.AmbientWeather.com/rma.html

     

    To replace out of warranty:F007PF:  https://www.ambientweather.com/amf007pf.html
    F008PFNhttps://www.ambientweather.com/amf008pfn.html

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Floating Pool & Spa Thermometer loses reception

 

  1. Sensor placement is important, since the wireless signal cannot pass through Earth or ground.  Tethering the sensor to the side of the pool that is line of sight to the sensor is recommended:
  2. Keep the console away from any electronic radiating sources, like phones, TVs and computers.
  3. If the sensor(s) have stopped communicating to your console,  it may be as simple as placing the remote(s) (powered up) about 10 feet away from the console, power down and up the console by removing one or more batteries, disconnecting from AC power (if applicable), wait 30 seconds, and put the batteries back in, then wait several minutes to resync. DO NOT TOUCH ANY BUTTONS and look for the search icon. Wait until the search icon turns off before pressing any buttons.If you have more than one sensor, make sure they are programmed to transmit on different channels.
  4.  Here are some general guides on interferance:
    wireless-signal-is-intermittant-or-not-working
  5. Still no communication press the reset button on the inside of the lid:
  6. If the problem persists, we have a one year warranty:
    www.AmbientWeather.com/rma.html To replace out of warranty:F007PF:  https://www.amazon.com/Ambient-Weather-F007PF-8-Channel-Wireless/dp/B00EYGJ1KQ/ref=sr_1_1?
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Press the CH/+ button to switch the display between remote sensors 1 through 8, and scroll mode.

In scroll mode, all of detected outdoor sensors will be displayed in five second intervals and scroll icon  will be present next to the Channel number.

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/544/

Product Page
https://www.ambientweather.com/amws14kit.html

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  1. Make sure you are using high quality Lithium or Energizer batteries. Do not use rechargeable batteries. The solar panel does not recharge the batteries.
  2. If the problem persists, we have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html
  3. If out of warranty, the sensor can be replaced here:

    https://www.ambientweather.com/amf007pf.html

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