Frequently Asked Questions

Personal Weather Station Comparison Chart: https://ambientweather.com/weather-station-comparison-chart

The following is a comparison of specifications and features for the Ambient Weather station brands.

1. Falcon Series
   WS-8480

2. Observer Series
   WS-1201-IP

3. Osprey Series
   WS-2902C
   WS-1900A
   WS-1550-IP

4. Osprey Series
   WS-2000
   WS-5000

5. WS-7000 Series
   WS-7078
   WS-7079

6. WS-100 Series:
   WS-100

7. ColorView Series:
   WS-50

Each brand shares the same sensor array (Falcon, Osprey, Observer, ColorView), but have different console and Internet features.

To report to AmbientWeather.net, you must:

1. own an Ambient Weather branded weather station that directly connects to the Internet (models listed below).

2. own a third party weather station that connects to the WeatherBridge:
more info…

3. own a Davis Instruments weather station and nano Wi-Fi data logger:
more info…

Model	Image	MAC Label
ObserverIP (IP series)		printed on the bottom of the IP module more info…
WS-2902 Series		printed on the back of the console more info…
WS-2000		Displayed in the ‘Weather Server’ section of the console more info…
WS-5000		Displayed in the ‘Weather Server’ section of the console more info…
WS-8478A WS-8480		printed on the back of the console more info…
WS-8482		printed on the back of the console more info…
WS-1001-WiFi WS-1002-WiFi		Displayed in the ‘Weather Server’ section of the console more info…
nano		Accessed from the User Interface panel: more info…
Weather Bridge		Accessed from the User Interface panel: more info…
KestrelMet 6000 Weather Station
WS-1965		Accessed from the User Interface panel and console: more info...

If you receive the message:

There’s no real-time data yet. Give us a sec…

Waiting for data to load…

and the AmbientWeather.net never updates, it usually means you incorrectly entered the MAC address on AmbientWeather.net.

You can locate the MAC address on your device using this guide:  How Do I Find My MAC Address?

Check the MAC address on your device vs. the MAC address you entered on AmbientWeather.net to make sure there is not a typo.

Also, you must own an Ambient Weather weather station or appliance to work with AmbientWeather.net.

Lithium ultimate batteries are recommended based on these operating principles.

• Lasts 5 times longer than any alkaline battery
• Higher energy density than NiMh and NiCd batteries
• Longer run time than NiMh or NiCd batteries
• Cost less than NiMH rechargeable batteries Low self-discharge rate (about 10% per month)
• Lightweight Use for high-drain devices
• Operates between -40 deg. F and 140 deg F

AA lithium batteries on Ambient Weather

Alkaline batteries operate around above 10 deg F. Rechargable batteries often have a limited life and mean constant replacing, as well as a narrow temperature range.

Snow build up is difficult to prevent, especially “wet snow”. You can spray the top of the unit with teflon snow and ice repellent like this:

https://www.amazon.com/DuPont-Teflon-Snow-Repellant-10-Ounce/dp/B0031T82NO

but this is not 100% effective.

Snow is considered normal maintenance, and accumulated snow can be brushed off gently with a broom.

Rainfall spikes, or over reporting is generally caused by pole vibration.

Pole vibration can occur when it is very windy, or a bird lands on the weather station.

Hail can also cause the rain gauge mechanism to vibrate.

Make certain the pole is not vibrating during windy conditions, causing false readings.

If you were working on the weather station, the vibration may also result in rainfall spikes.

Debris and snow melt can also cause a delayed reporting of rain.

IOS:

Ambient Weather Dashboard

• Free.
• The Ambient Weather Network is an ad-free weather platform enhanced by a powerful network of weather stations providing the most accurate hyperlocal conditions for your neighborhood, activity, or business. Connect your compatible Ambient Weather Station to access your data remotely and join one of the fastest-growing weather communities. Personalize your data tiles, set alerts, and share your weather updates with other weather enthusiasts - all for free!

ANDROID:

Ambient Weather

• Free.
• The Ambient Weather Network is an ad-free weather platform enhanced by a powerful network of weather stations providing the most accurate hyperlocal conditions for your neighborhood, activity, or business. Connect your compatible Ambient Weather Station to access your data remotely and join one of the fastest-growing weather communities. Personalize your data tiles, set alerts, and share your weather updates with other weather enthusiasts - all for free!

IOS:

awnet

• Free.
• The awnet app allows you to connect your Ambient Weather Station WS-2000, WS-2902A, WS-2902B, WS-2902C or WS-5000 console to your WiFi router and the internet. The WS-2902As were first sold in 06/2018.

ANDROID:

awnet

• Free.
• Connect your WS-2902A and other Ambient Weather Stations to WiFi, your router and the Internet, allowing you to publish on AmbientWeather.net and Wundeground.com.

IOS:

AmbientTool

• Free.
• The AmbientTool app allows you to connect your Ambient Weather Station WS-2902 console (sold from 12/2016 until 05/2018) to your WiFi router and the internet.

ANDROID:

Ambient Weather Osprey Tool

• Free.
• The Ambient Weather Osprey Tool allows you to communicate to your Osprey display console or internet module's WiFi connection, and program the connection to your wireless router and cloud services, such as Wunderground.

The solar panel charges a super capacitor. This is a much more efficient design.

If the super capacitor voltage drops too low due to night or extended cloud cover, the non-rechargeable batteries take over for the solar collector.

WS-8478/WS-8478A/WS-8480

WS-1900/WS-2902/WS-2902A/WS-2902B

WS-2000/WS-2002/WS-5000

WS-1000/WS-1001/WS-1002

It will not. The device will only connect to a wifi routers main 2.4GHz signal. It will not connect to a guest account or a Mesh networks secondary nodes. To get around having to use a wifi router you can use our Observerip module which will connect directly to a router via an ethernet cable and remove the need for wifi.

To determine the accuracy of a digital rain gauge, you need to know the surface area of the funnel.

If the rain gauge has a rectangular inlet:

Area = length x width

If the rain gauge is circular:

Area = ( π x d² ) / 4, where d is the diameter of the rain gauge and π = 3.14159

The calculation is as follows:

Total Rain = Water Volume / Area

Example 1:

Rectangular Rain Gauge:

Area = 11 x 5 cm or 55 cm²

If you pour in 100 ml of water (or 100 cm³) SLOWLY (over a 10 minute period), one would expect the rainfall to equal:

Total Rain = 100 cm³/ 55cm² = 1.81 cm or 18 mm of rain (+/- the accuracy specification of the rain gauge).

Since 1 mm = 0.03937 inches, the total rain (inches) = 18 x 0.03937 inches/mm = 0.71 inches.

Take into account the resolution of the rain gauge.

If the resolution is 0.04 inches for example, the measurement would be 0.04 inches/tip x 17 tips = 0.68 inches.

Example 2:

Circular Rain Gauge (Osprey):

Diameter = 11.28 cm

Area = ( π x 11.28² ) / 4 = 100 cm²

If you pour in 100 ml of water (or 100 cm³) SLOWLY (over a 10 minute period), one would expect the rainfall to equal:

Total Rain = 100 cm³/ 100cm² = 1 cm or 10 mm of rain (+/- the accuracy specification of the rain gauge).

Since 10 mm = 0.3937 inches, the total rain (inches) = 0.3937 inches.

Take into account the resolution of the rain gauge.

If the resolution is 0.01 inches for example, the measurement would be 0.01 inches/tip x 39 tips = 0.39 inches.

Important Note: Make sure the weather station display is set to total rain and not rain rate.

1. The WS-8478A has a much nicer display console. The WS-2902A uses a color film LCD which has a small viewing angle. The WS-8478A uses a high contrast PMVA display, and is almost twice as large.
2. The WS-8478A supports 7 additional thermo-hygrometer sensors.
3. The WS-2902A includes a UV and solar radiation sensor. The WS-8478A includes a UV sensor only.

1. Connect to the Weather Station and load the user interface panel (below).
2. Make sure the Upload Wundeground.com checkbox is checked.
3. Double check your Station ID and Key are correct.
   If AmbientWeather.net is working fine, but Wunderground.com is not updating, this is usually a typo.

    

   It is easy to confuse the lower case letter l, upper case I and the number 1, as well as the number 0 and the letter O. Also, DO NOT copy and paste your station key into the app, as it will add a lagging space.

To calibrate relative pressure to sea-level on the display console:

1. Press and hold the BARO button for 2 seconds to enter barometric mode. The icon RELATIVE or ABSOLUTE will flash.Make sure the RELATIVE Pressure is showing on the display. If ABSOLUTE Pressure is showing, switch to RELATIVE pressure per Section 5.10.2.
2. Press (do not hold) the BARO button again. The relative pressure will flash.
3. Press the [ ] button to increase the relative pressure and the [ ] to decrease the relative pressure.
4. Press (do not hold) the BARO button again to exit the relative pressure calibration mode, or wait 60 seconds to time out.

Note: After calibration, the barograph will reset to 0 change (flat line across the graph).

Relative Pressure Discussion:

The console displays two different pressures: absolute (measured) and relative (corrected to sea-level).

To compare pressure conditions from one location to another, meteorologists correct pressure to sea-level conditions. Because the air pressure decreases as you rise in altitude, the sea-level corrected relative pressure (the pressure your location would be at if located at sea-level) is generally higher than your measured absolute pressure.

Thus, your absolute pressure may read 28.62 inHg (969 mb) at an altitude of 1000 feet (305 m), but the relative pressure is 30.00 inHg (1016 mb).

The standard sea-level pressure is 29.92 in Hg (1013 mb). This is the average sea-level pressure around the world.  Relative pressure measurements greater than 29.92 inHg (1013 mb) are considered high pressure and relative pressure measurements less than 29.92 inHg are considered low pressure.

To determine the relative pressure for your location, locate an official reporting station near you (the internet is the best source for real time barometer conditions, such as Weather.com or Wunderground.com), and set your weather station to match the official reporting station.

To update the firmware, you must have a USB stick with 32 GBytes of memory or less.

To update the firmware for the Model WS-8478, download the latest version of firmware here to your PC or Mac:

Ambient Weather WS-8478 Falcon Download Center

• Extract or unzip the update zip file.
• Copy the extracted update folder to the USB stick. A typical USB stick is shown below (32 GBytes or less).
• Make sure the update folder is in the USB mass storage driver’s root directory and it should be Fat 32 format, as shown below (most come this way). Right click on the SD Drive to view the Properties.  The File System must  be FAT32.
• Disconnect the console’s AC power from the power outlet and remove the backup batteries (you will lose all settings). Plug the USB stick into the USB port on the right side of the console. Note that the USB connector pins will be facing towards you.
• Reconnect the console’s AC power to start the update process (In the meantime, do not remove the USB stick)
• During the update process the LCD will show the update status as shown below:
  
• Once the update completed, the console will restart and return to the normal display screen.
• Remove the USB mass storage driver form the main console.
• Normally, the Wi-fi /server connection and time zone setting is permanently stored in the console. However, if the console is reset to factory default, please re-enter all of the information as described in the User Manual in the “Wi-Fi Setup” section.

To find the MAC address of your console, go to your User Interface Panel and find the MAC address in the ambientweather.net area.

1. Make sure your location is correct (longitude and latitude) by typing your address into Bing Maps:https://www.bing.com/maps
2.  Enter the longitude and latitude into the weather station set up page:

3. Do not enter a negative sign for Longitude or Latitude. For example, -112.0474 is 112.0474 West.

4. Make sure your console’s Time Zone (TZ) and Daylight Savings Time (DST) is set properly, which is done from the console.

The following is an excerpt from the User’s Manual:

5. If the time is incorrect by multiples of an hour, you likely set the incorrect time zone. The most common issue for users in the USA is to set a positive time zone instead of a negative time zone (example, +5 instead of -5).

The following table summarizes time zones around the world.

1. Press and hold the WI-FI / SENSOR button for six seconds in normal mode, the console green LED will flash to signify that it has entered WAP (wireless access point) mode, and is ready to enter for WIFI settings.
2. Use your smart phone, tablet, or computer to connect to the console through WiFi. Note that when the console programming is complete, you will resume your default WiFi connection. Note that you cannot connect two devices at the same time when programming.
   
   3. Once connected, enter the following IP address into any browser’s address bar:
   http://192.168.1.1
3. The Console User Interface Panel will load:

To reset the sensor array, press the reset button on the sensor array (#7, Figure below):

To reset the console to factory default, press the RESET button (#19) on the back of the console.

Do not press any buttons for several minutes, until the outdoor sensor is reporting on the console.

To add new sensors or resync existing sensors to your WS-8478 Falcon weather station:

1. If you own a 7 channel remote sensor, set the appropriate channel (make sure each sensor is on a different channel, #3 below) and press the reset button (#4 below):
2. Press (do not hold) the Sensor WiFi button (#14 below):

3. Do not touch any buttons for several minutes as the new and existing sensors sync up with the console.

The WiFi console supports WEP security, but only is the router is set to ASCII and not HEX.

Please refer to your router User Manual for instructions on changing the WEP security.

If the time zone is off by increments of an hour, the time zone or daylight saving time is set incorrectly.

They are the first two clock settings:

The following table provides times zones throughout the world. Locations in the eastern hemisphere are positive, and locations in the western hemisphere are negative.

1. Connect to the Weather Station and load the user interface panel (below).
2. Make sure the Upload ambientweather.net checkbox is checked.
3. Double check your MAC address and make sure the address on your User Interface panel matches the MAC address you registered at AmbientWeather.net. Typos are very common.

The time server settings automatically sets the console time based on official time server sources over the Internet.

The default is the time-a.nist.gov, which is the most reliable in the USA. Outside the USA, you may select a different time server if the console does not synchronize the time.

1. There is a bug in the firmware for Versions 103 and older. The issue is the software would stop reporting to AmbientWeather.net if the NIST time server goes down. It should continue to update the website, regardless if the time server is working or not. In addition, we will change the default time server.
2. Firmware updates are listed here:
3. https://www.ambientweather.com/amwefawsdoce.html
4. You can manually change the Time Server as a work around. The default is time-a.nist.gov. You can switch to an alternate time server (time-b.nist.gov).

5. Referencing the figure above, make sure the Upload ambientweather.net checkbox is checked.

If you own an XFinity router, login to your router settings and change the 2.4 GHz channel width from 20 MHz to 40 MHz.

There is a general discussion here regarding channel width:

There was a firmware issue with Versions 1.04 or less. To fix this issue, update to Firmware Version 1.05.

Here is the link to WS-8478 firmware updates:  https://www.ambientweather.com/amwefawsdoce.html

The difference between the WS-8478 and WS-8478A is the WS-8478A now supports the following sensors:

Ambient Weather TX-3107 Floating Pool and Spa Thermometer

Ambient Weather TX-3102 7-Channel Soil Moisture and Thermometer, 16-Point Resolution

Both weather stations support the therm-hygrometer sensor:

Ambient Weather TX-3110B Wireless Thermo-Hygrometer

There are four basic issues that will limit the wireless range of the weather station:

1. Is the weather station console near other electronic devices? If so, move the weather station console to a new location.
2. Are you using the prescribed lithium batteries in the sensor array? Alkaline and other battery chemistry will only operate to + 10 degF. Lithium Energizer Ultimate Batteries operate to -40 degF.
3. How far is the sensor array from the console? The line of sight RF range is 300′, 100′ under most conditions. Reference the More Help Guide below for a discussion on line of sight, and the effect of walls or barriers.
4. Is the wireless signal transmitting through metal or thick walled concrete? How many walls or obstructions is it transmitting through? Metal or thick wall concrete can block a wireless signal.

If you continue to have issue, please read the More Help Guide below:

• Check the transmission LED (#6) on the bottom of the sensor array. It will flash about once every 12 seconds. If the LED is no longer flashing after replacing the batteries:
• Press the reset button (#7) on the bottom of the sensor array. The LED will light up and then flash once every 12 seconds.

• Next, press the WI-FI / SENSOR button (#14) on the back of the console to re-scan for the sensor, and the console’s status LED will flash blue during the sensor(s) searching mode

• If the problem persists, remove the sensor array from the weather station mount and place about 10 feet from the console and repeat this reset procedure.
• If the problem persists, the sensor array will need replacing. We have a one year warranty.
  To replace under warranty, please visit:  www.AmbientWeather.com/rma.html
  For out of warranty replacement, please visit:  https://www.ambientweather.com/amws8478array.html

If the rain suddenly jumps to 3936 inches, then the sensor array needs resetting. This is due to a misalignment of rainfall base value between the sensor array and console caused by the reset process.  This is possible when rain gauge are reset/interrupted in middle of operation.

1. Press the RESET button on the sensor array (#7 below):
   
   

    

    

2. Press (do not hold) the SENSOR (#17 below) button on the back of console to establish link with the sensor array (this is optional – the sensor array should automatically sync up:
   
3. After the sensor array has linked to console, press the RESET button (#19, above) on the back of console.  The screen will go blank and the  clock date and time will reset, so the rainfall base value reset.
4. The console will connect back to his WiFi router automatically  (you will see the time and date synchronize correctly).
5. The sensor array will link back to console automatically (if not repeat #2 above).

If the UV sensor reads 0 all of the time, visually inspect and clean the sensor eye (#11 in the image below) with a damp micro-fiber cloth.

The UV sensor manufacturer may have included a gain or adjustment for a specific sensor technology or build. Please reference your weather station battery compartment for any reference to gain adjustment. In the example figure below, a gain of 1.7 must be entered into the console.

To adjust the UV gain in the console:

• In normal mode, press and hold [ INDEX ] key for 8 seconds to enter UV index calibration mode
• Use [ GRAPH / Ʌ ] or [ °F / °C / V ] key to adjust the UV gain up or down (the default is 1.0).
• Press the [ INDEX ] key twice to confirm and exit this setting

The default UV gain magnification factor is 1.0, and can be adjusted up or down in increments of 0.1.

Over time, the UV sensor will naturally degrade.  The UV sensor can be calibrated with a utility grade UV meter. However, if the UV still reads 0 all of the time, it is likely the sensor array needs replacing.

We have a one year warranty. Please visit:

www.AmbientWeather.com/rma.html

For out of warranty replacement, please visit:

https://www.ambientweather.com/amws8478array.html

How To Reset a TX-3110B Wireless Thermo-Hygrometer:

1. Remove battery cover
2. Remove batteries
3. Check battery terminals for corrosion and moisture. Clean and dry if needed.
4. Press ‘Reset’ button as shown in diagram below.
5. Replace batteries with fresh lithium batteries.
6. Put battery cover back on
7. Sensor information should start reporting to the console within 5 minutes

Product Manual: https://p10.secure.hostingprod.com/@site.ambientweatherstore.com/ssl/Manuals/WS-8478.pdf

1. If you own a volt meter, test the output of the AC adapter. If the voltage is normal, the device itself may have a connection issue and would need to be replaced.
2. Ambient Weather has a one year warranty. To replace under warranty, please visit:

   http://AmbientWeather.com/rma.html

   If out of warranty, consult the https://AmbientWeather.com website and search for the product name and the replacement adapter will be displayed in the search results.

To upload to the Internet, as a minimum, the Upload AmbientWeather.net checkbox must be checked.

If you also want to upload to WeatherUnderground.com (optional), make sure the checkbox is checked and the Station ID and Station Key are entered.

Also, do not enter a negative number for Longitude or Latitude.  Since a negative sign implies the Western Hemisphere, it is redundant to enter both negative and West.

If the sensor reads Lo from the display, It indicates the humidity is less than the 10% measurable range.

If the humidity remains Lo under all conditions, the sensor will need replacing.

We have a one year warranty. Please visit: www.AmbientWeather.com/rma.html

For out of warranty replacements, please visit: https://www.ambientweather.com/amtx3110b.html

• The gust is the maximum wind speed in the 12 second update period (sampled once per second), whereas the wind speed is the 12 sample average. It is difficult to “perceive” an average wind speed.
• We recommend you switch the display console to gust. It will typically read 1.5 to 2.5 x higher, and agrees better with human perception and what you see outside. To switch the display to gust, press the WIND button on the top of the display.
• View the max gust of the day. Press the MAX/MIN button until the Daily Max Gust is displayed.

• Does this value agree with your perception or other stations in the area?
• What is displayed on AmbientWeather.net is only sampled once every minute and saved to graphs and data once every 4-5 minutes. The gust will likely be missed at this sample rate.
• AmbientWeather.net does record the maximum gust of the day in the Wind Speed Tile. The example below shows a peak daily wind gust of 15.0 mph:
  
• Unless your cups stop abruptly and do not coast down, there is likely nothing wrong with your weather station.
• You can send us an email support@ambientweather.com with installation images, or post them on our Ambient Weather Network User Group on Facebook: https://www.facebook.com/groups/ambientweathernetwork/ and get a second opinion from thousands of users.
• If it is extremely cold (below freezing), it is possible that the wind gauge has frozen up. This is common to all weather stations with moving parts.You can spray the top of the unit with teflon snow and ice repellent like this:
  https://www.amazon.com/DuPont-Teflon-Snow-Repellant-10-Ounce/dp/B0031T82NO
  but this is not 100% effective.

If the sensor array is not communicating to the console, we recommend resetting both the console and the sensor array.

To reset the sensor array, press the reset button on the sensor array (#7, Figure below):

To reset the console to factory default, press the RESET button (#19) on the back of the console.

Do not press any buttons for several minutes, until the outdoor sensor is reporting on the console.

If the problem persists, please review the following general guide:

Wireless Signal Is Intermittent Or Not Working

Latest User Manual:
Download the current User Manual for the WS-8478A Falcon Weather Station.

WS-8478A Falcon User Manual

Latest WS-8478A Firmware Update (Note, the WS-8480 firmware can be found here):

Version 110

Instructions:

• Download the latest firmware linked above.
• Extract the zip file to your computer or laptop. Once extracted,
• Copy the entire update folder to an empty USB stick.
• Power down the console.
• Insert the USB stick
• Power up the console.
• NOTE: Your console will be restored to factory default. You will need to set it up again.
• For more information, please follow the instructions in the WS-8478 Help Guide.

Update History:

Version 110 – February 4, 2019

• Fixed issue with UV resolution at low values.

Version 108 – November 20, 2018

• Fixed daily rain roll over issue at Midnight.
• Fixed bug with rain counter setting rain to 3936 inches.

Version 105 – June 6, 2018

• Fixed issue with barometric pressure calibration for altitudes above about 3000′.

Version 104 – April 23, 2018

• Fixed issue with AmbientWeather.net going offline if time sync was not successful.

Version 103 – March 20, 2018

• Fixed Heat Index bug.
• Fixed issue with AmbientWeather.net DNS changes causing station to go offline.

Version 102 – March 1, 2018

• Fixed issue with rain not resetting at Midnight. Also affected weekly, monthly rain totals.
• Fixed issue with the max gust of the day not resetting at Midnight.
• Fixed Daylight Savings Time bug introduced in Version 101.

Version 101 – February 5, 2018

• Added daily, weekly, monthly and yearly rain.
• Fixed bug if a negative longitude is incorrectly added.

Version 100 – January 30, 2018

• If the temperature was 32 degF, the console would send 0 degF.
• Fixed -158 degF spike.
• Fixed wind speed, direction and rainfall lock up issue.
• Fixed gust vs average wind speed (the wind speed could be larger than gust, which is incorrect).

Version 99 – January 18, 2018

• If the temperature was less than 0 degF, the console was sending 0 degF to AmbientWeather.net and Wunderground.com.

If the barometer never changes on the console but does change on AmbientWeather.net. there is a bug in the firmware that causes this.

This is resolved in Version 1.05:

https://www.ambientweather.com/amwefawsdoce.html

A temporary work around is to switch the display to ABS pressure and back to REL pressure.  To switch between ABS and REL pressure:

Press and hold the BARO button for 2 seconds to enter barometric mode, and press the [ ^ ] button to
switch between the relative and absolute pressure reading.

In normal mode, press and hold the HISTORY button with 2 sec to reset the rainfall record.

If Wind Speed is Low and Wind Cups are Sluggish, Make Noise and Come to an Abrupt Stop:

The sensor array will require replacing.

We have a one year warranty. For warranty replacement, please visit:

www.AmbientWeather.com/rma.html

For out of warranty replacement, please visit:

https://www.ambientweather.com/amws8478array.html

1. Unscrew the rain collector funnel by turning it 30°counter clockwise.
2. Gently remove the rain collector funnel.
3. Check for any bugs or dirt. Clean with a damp, soft cloth.
4. Tip the mechanism back and forth. Does the rain update on the console?
5. Install the collector funnel after it has been cleaned and completely dried.

If the problem persists, we have a one year warranty. Please visit www.AmbientWeather.com/rma.html

If out of warranty, the sensor array can be replaced here:

https://www.ambientweather.com/amws8478array.html

If Wind Speed measures zero (0) but the wind cups are spinning:

The sensor array will require replacing.

We have a one year warranty. For warranty replacement, please visit:

www.AmbientWeather.com/rma.html

For out of warranty replacement, please visit:

https://www.ambientweather.com/amws8478array.html

To clear this from the display, press the RAINFALL button on the top of the console to cycle through all of the rain increments.

How to remove and replace the heat shield for the WS-8478, WS-8478A, WS-8480.

1. Remove the 2 screws with a phillips head screw driver:

2. Remove the 5 heat shield discs.

3. Add the new 5 heat shield discs in the order that they were shipped.

4. Add the screws to the new heat shield and tighten them till snug.

Ambient Weather stations are not designed to connect and send data over an open-air Internet connection such as cellular or satellite-based Internet. Even though the station may connect we cannot guarantee that it will send data consistently. This is due to a concept called Time to Live or TTL which states that our website is expecting data to arrive at a specific interval. The way data packets are handled by these type of connections does not allow the data to arrive when our website is expecting it. Therefore, the data is rejected as being invalid for not arriving at the correct time and you may see no data transmitting or inconsistent data transmission.

Ambient Weather stations are not designed to connect and send data over an open-air Internet connection such as cellular or satellite-based Internet. Even though the station may connect we cannot guarantee that it will send data consistently. This is due to a concept called Time to Live or TTL which states that our website is expecting data to arrive at a specific interval. The way data packets are handled by these type of connections does not allow the data to arrive when our website is expecting it. Therefore, the data is rejected as being invalid for not arriving at the correct time and you may see no data transmitting or inconsistent data transmission.