Frequently Asked Questions

Simply moving your display console (or receiver) to a different location may easily fix the communication issue.

We recommend the following best practices for trouble free wireless communication.

1. Fresh Batteries. If applicable, make sure there are fresh batteries in both the console and remote. Remember to power up the console last when changing batteries. Do not use rechargeable batteries. They have a lower voltage and lower range than non-rechargeable batteries.
2. Electro-Magnetic Interference (EMI). Keep the console several feet away from computers, TVs and electronic cables.
3. Radio Frequency Interference (RFI). If you have other 433/915 MHz devices and communication is intermittent, try turning off these other devices for troubleshooting purposes. You may need to relocate the transmitters or receivers to avoid intermittent communication.
4. Cold Weather. If the temperature is below < 10 degF, use e2 energizer batteries (Lithium), available in most stores batteries are sold (blue in color). Alkaline and NMH (nickel metal hydride) batteries do not operate below 10 degF.
5. Sensor orientation.  To insure proper communication, mount the remote sensor on a vertical surface, such as a wall.  Do not lay the sensor flat if this is a small remote sensor.
6. Line of Sight Rating. This device is rated at 300 feet line of sight (no interference, barriers or walls) but typically you will get 100 feet maximum under most real-world installations, which include passing through barriers or walls.
7. Metal Barriers. Radio frequency will not pass through metal barriers such as aluminum siding. If you have metal siding, align the remote and console through a window to get a clear line of sight.
8. Defective Sensor. It is possible the remote sensor is defective. If you have not done so already, to replace under one year warranty, please visit AmbientWeather.com/rma.html

The following is a table of reception loss vs. the transmission medium. Each “wall” or obstruction decreases the transmission range by the factor shown below.

Temperature can read too low (or inaccurate) at night when placed close to a radiant heat source, like a house, building or structure.  It can also read lower then other stations in your area due to irrigation or sprinklers.

1. Place the sensor inside next to the indoor console sensor. Wait about 1 hour for stabilization. The sensors should agree within the accuracy specifications. Most RTD (resistive thermal device) sensors are accurate within +/- 2 degF. Thus, the sensors should agree within 4 degF.
2. Mercury or red spirit thermometers are very accurate. Inside your house, place a red spirit thermometer next to the digital thermometer. The thermometers should agree within 2 degF.
3. For colder temperature verification, place the sensor with the red spirit thermometer in the regrigerator or freezer.
4. If the sensor is separate, place the sensor in a shaded area on the north side of the structure to avoid direct and radiant heat.
5. Temperature sensors that do not have radiation shields will absorb solar energy and read higher than the ambient temperature. To prevent this problem, purchase a solar radiation shield from Ambient Weather.
6. We have a one year warranty and a 30 day return policy. For details, please visit: www.AmbientWeather.com/rma.html
7. While at the website, enter the part number of the transmitter in the Search by Keyword to locate the product.

None of the Ambient Weather Stations support repeaters or boosters at this point in time.

Temperature reads too high (or inaccurate) when placed in the sun or close to a radiant heat source, like a house, building or structure.

1. Place the sensor inside next to the indoor console sensor. Wait about 1 hour for stabilization. The sensors should agree within the accuracy specifications. Most RTD (resistive thermal device) sensors are accurate within +/- 2 degF. Thus, the sensors should agree within 4 degF.
2. Mercury or red spirit thermometers are very accurate. Inside your house, place a red spirit thermometer next to the digital thermometer. The thermometers should agree within 2 degF.
3. If the sensor is separate, place the sensor in a shaded area on the north side of the structure to avoid direct and radiant heat.
4. Temperature sensors that do not have radiation shields will absorb solar energy and read higher than the ambient temperature. To prevent this problem, purchase a solar radiation shield from Ambient Weather.
5. We have a one year warranty and a 30 day return policy. For details, please visit: www.AmbientWeather.com/rma.html
6. While at the website, enter the part number of the transmitter in the Search by Keyword to locate the product.

If the sensor(s) have stopped communicating to your console,  it may be as simple as placing the remote(s) (powered up) about 10 feet away from the console, power down and up the console by removing one or more batteries, disconnecting from AC power (if applicable), wait 30 seconds, and put the batteries back in, then wait several minutes to resync.

DO NOT TOUCH ANY BUTTONS and look for the search icon. Wait until the search icon turns off before pressing any buttons.

If you have more than one sensor, make sure they are programmed to transmit on different channels.

If the problem persists, we have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html

1. Replace the batteries. We recommend the following batteries:

   Why Are Lithium Ultimate Batteries Recommended And Not Alkaline Or Rechargeable Batteries?

2. Clean any corrosion around and on the battery terminals.
3. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html
4. If out of warranty, a replacement array can be purchased here:

   https://www.ambientweather.com/amft004t.html