Frequently Asked Questions

1. In Safari, turn off private mode, or:
2. Switch to a different web browser.

Discussion:

AmbientWeather requires 25MB  of what browsers call “site data”. The calculation for how much a single website is allowed to use is complicated but depends on the available space on the device and the usage by other websites including advertisements among other factors.

Follow these steps one by one to attempt to resolve the problem.

1. Clear your browser’s cache and site data (includes cookies).

   For Chrome: https://support.google.com/accounts/answer/32050
   For Safari: https://kb.wisc.edu/helpdesk/page.php?id=69468
   For FireFox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
   For Internet Explorer 11: https://kb.wisc.edu/page.php?id=15141
   For Microsoft Edge: https://www.bitdefender.com/support/clear-microsoft-edge-cache-1914.html

2. Remove any large files you recently downloaded. Remember to empty your recycle bin to reclaim the space. Ensure you have at least a few gigabytes of space available on your primary storage device.
3. If you still can’t sign in, restart the computer to be completely sure the space has been reclaimed.
4. Occasionally, an extension can interfere with our use of storage space on your device. Most extensions are disabled when private browsing, so try your browser’s “Private” or “Incognito” mode.

   For Chrome: https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop
   For Safari: https://support.apple.com/guide/safari/browse-privately-ibrw1069/mac
   For Firefox: https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
   For Edge: https://support.microsoft.com/en-us/help/4026200/windows-browse-inprivate-in-microsoft-edge
   For Internet Explorer 11: Use the “InPrivate Tab” option in your menu.

5. Finally, try switching to another browser temporarily to see if this resolves the issue.

Product Page
https://www.ambientweather.net